Surveys

• Customer Experience
• Customer Loyalty
• Surveys

How to Create a Customer Experience Survey in 2025

Matt Goodman | Dec 19, 2024

• Ecommerce Marketing
• Loyalty
• Personalization
• Quizzes
• Reviews and UGC
• Surveys

6 Best Ecommerce Marketing Automation Strategies in 2024

Matt Goodman | Sep 20, 2024

• Ecommerce Marketing
• Loyalty
• Quizzes
• Reviews and UGC
• Surveys

7 Essential Suggestive Selling Techniques in Ecommerce

Matt Goodman | Aug 29, 2024

• Customer Experience
• Surveys

Voice of The Customer Surveys: Questions, Examples & Types

Matt Goodman | Jul 11, 2024

• Customer Marketing
• Quizzes
• Superfans
• Surveys

Surveys vs. Quizzes: How to Use Both in a Unified Customer Marketing Strategy

Matt Goodman | Jan 30, 2024

• Quizzes
• Reviews and UGC
• Surveys
• Zero-Party Data

How to Collect and Implement Zero-Party Data into Your Customer Marketing 

Matt Goodman | Nov 13, 2023

• Customer Retention
• Ecommerce Marketing
• Reviews and UGC
• Surveys

Okendo Research: Driving Retention and Loyalty in Ecommerce

Matt Goodman | Jun 16, 2023

• Surveys

How to Choose a Survey Platform to Improve Experiences and Build Customer Advocacy

Matt Goodman | May 16, 2023