Okendo

What's new in Okendo

Our latest updates help you engage, reward and understand your customers better—all in one platform. Check out what’s new below.

Recent highlights

All updates

March

Integrations | Quizzes | Mar 13, 2025

Turn high-intent shoppers into loyal subscribers

Boost recurring revenue by showcasing Subscription Recommendations directly in quiz results. Convert high-intent shoppers faster by making it effortless to subscribe to recommended products, increasing retention and predictable revenue.

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Loyalty | Reporting | Mar 7, 2025

Boost Engagement with VIP Tier Insights

Gain deeper insights into your VIP tiers, helping you track performance, monitor member progression, and refine strategies to boost engagement and loyalty program success.

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February

Loyalty | Feb 28, 2025

Protect your loyalty program with member-only coupons

Prevent coupon misuse by restricting loyalty rewards to the member who redeemed them, keeping your program fair and ensuring rewards stay exclusive to your loyal customers.

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Integrations | Loyalty | Feb 28, 2025

Enroll new loyalty members in store with Shopify POS

Customers can join your loyalty program in-store at checkout with Shopify POS, helping you grow your program, increase engagement, and build stronger customer relationships.

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Reviews | Feb 28, 2025

Save time with auto-published AI Summaries

AI-generated review summaries can now auto-publish once created, saving you time on manual approvals. This optional setting makes it easier to streamline review management.

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Quizzes | Feb 28, 2025

Resize recommended product images

Easily resize product images, adjust aspect ratios, and customize display settings to match your PDP styling for a more cohesive and on-brand shopping experience.

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Okendo Platform | Feb 21, 2025

Drive sales with stackable discounts

Okendo-generated discounts can now be combined with any Shopify discounts across Reviews, Loyalty, Quizzes, and Referrals and Surveys. Give customers more ways to save while driving engagement and sales.

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Reviews | Feb 21, 2025

Deeper insights with enhanced review data exports

Review exports now include upvote and downvote counts, giving you greater visibility into customer sentiment and helping you make more informed, data-driven decisions.

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Reviews | Feb 21, 2025

Highlight customer media with featured reviews tags

Featured tags are now supported in the media grid and media carousel widgets, giving you more flexibility in how they display user generated content.

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Integrations | Loyalty | Reviews | Feb 21, 2025

Collect more reviews with Customer Accounts

Brands with a launched Loyalty program can now enable product reviews in Shopify Customer Accounts, making it easier to collect feedback from past purchases.

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Reviews | Feb 19, 2025

AI Summaries for faster review insights

Help shoppers buy with confidence and convert faster with AI-generated review summaries. Turn high-volume social proof into quick, clear insights that simplify decision-making and drive more sales.

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Loyalty | Feb 12, 2025

Improved loyalty member imports

Okendo Loyalty now lets you exclude members with a 0-point balance, 0 points spent, and no VIP tier from imports, helping you maintain clean data and focus on engaged customers.

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Reviews | Feb 12, 2025

Expanded review request email eligibility

Orders no longer need a first or last name to receive review request emails sent through Okendo, making it easier to collect more customer reviews.

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Loyalty | Feb 12, 2025

Grow your loyalty program post-checkout

The Loyalty checkout extension now supports the Thank You page, making it easy to capture new enrollments right after a purchase.

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Integrations | Loyalty | Feb 6, 2025

Bring your loyalty program in-store

Deliver a connected loyalty experience across channels with our Shopify POS integration. Access member details at checkout, so loyalty members can earn and redeem points in-store.

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Integrations | Loyalty | Feb 2, 2025

Update VIP tiers with Shopify Flow

Take control of tier progression and regression by using custom triggers to automatically update a loyalty member’s VIP tier through Shopify Flow.

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January

Loyalty | Jan 13, 2025

Add FAQs to your Loyalty Page

Improve user experience and decrease support inquiries by adding frequently asked questions about your loyalty program to your loyalty page.

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Integrations | Reviews | Jan 7, 2025

Display product reviews on TikTok Shop

Leverage your verified post-purchase reviews to build trust and boost social proof on TikTok Shop with our new Aftership integration.

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December

Loyalty | Dec 23, 2024

Seamless loyalty sign-up at checkout

With our updated checkout UI extension, non-members can now join your loyalty program at checkout, earn points instantly, and redeem rewards immediately.

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Integrations | Loyalty | Dec 19, 2024

Nudge loyalty members toward the next tier

Encourage loyalty members to make additional purchases and reach the next tier with personalized tier progression nudge communications via Klaviyo and Attentive.

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Integrations | Referrals | Dec 19, 2024

Send referral emails with your preferred ESP

Send referral emails through your preferred ESP and use enhanced event data to create personalized campaigns and segments that engage customers and drive more sales.

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Integrations | Loyalty | Dec 11, 2024

Shopify customer account extensions

Allow loyalty members to view points, rewards, and tier status directly from their Shopify customer account, offering a seamless, branded experience that keeps them engaged and connected.

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Quizzes | Dec 10, 2024

Customizable CTAs for quizzes

Boost conversions with customizable CTAs for quiz recommendations. Configure both primary and secondary actions to guide shoppers to PDPs or custom pages for more details before adding to cart.

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Quizzes | Dec 5, 2024

Improved device previews

Preview your quiz across screen sizes directly in the Okendo admin to ensure it’s optimized for any device before publishing.

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November

Okendo Platform | Nov 5, 2024

Czech language support

Build stronger connections with Czech speaking customers and deliver a localized experience with Czech translations, available across all products.

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October

Reviews | Oct 24, 2024

Highlight your top reviews

Build trust, boost credibility, and drive confident purchases by curating top customer feedback with Featured Reviews.

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Loyalty | Oct 11, 2024

Reward the right customers with loyalty blocklists

Easily manage your loyalty program by blocking specific members with Shopify customer tags, ensuring the right customers are rewarded, and preventing any misuse.

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Loyalty | Oct 9, 2024

Lifetime spend tier eligibility

With lifetime spend tier eligibility, your customers can unlock VIP status based on their total spending, fostering deeper engagement and building lasting loyalty.

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Integrations | Okendo Platform | Oct 4, 2024

Recharge integration

Seamlessly sync discount codes between Okendo and Recharge, so customers can redeem rewards on subscriptions directly in the Recharge customer portal.

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September

Integrations | Quizzes | Sep 25, 2024

Send personalized quiz recommendations with Attentive

Easily share personalized quiz recaps and product recommendations through Attentive, helping you turn quiz engagement into sales.

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Integrations | Quizzes | Sep 25, 2024

Create segments in Attentive with Okendo quiz data

Data generated from Okendo Quizzes can now be used to create targeted audience segments in Attentive.

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Reviews | Sep 13, 2024

Review translations

Maximize the impact of your social proof and build trust in international markets with on-demand translations.

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August

Loyalty | Aug 27, 2024

Loyalty custom earn rules

Drive engagement with unique ways for members to earn points–like watching videos, attending events, or taking quizzes.

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Loyalty | Reporting | Aug 25, 2024

Loyalty insights page

Access new metrics and deeper insights that help you make quick changes and maximize results.

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Loyalty | Aug 23, 2024

Preview landing page before launching

Easily refine the design and layout of your Loyalty landing page by previewing it in Shopify’s theme customizer, making sure everything is in place before launching your loyalty program.

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Loyalty | Aug 16, 2024

Customize your loyalty landing page

Have more flexibility and control over the custom landing page design by rearranging individual Loyalty modules as app blocks.

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Quizzes | Aug 14, 2024

Quizzes points logic for product tags

Save time using product tags that automatically update and personalize product recommendations.

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July

Quizzes | Jul 29, 2024

Enhanced quiz preview experience

The preview window in the configure tab now dynamically updates based on the setting edited and a new dropdown allows easy navigation across quiz pages.

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Integrations | Quizzes | Jul 29, 2024

Send personalized quiz recommendations with Klaviyo

Easily link customers to their personalized recommendations page via Klaviyo, turning quiz insights into a seamless shopping experience that drives sales.

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Surveys | Jul 29, 2024

Boost survey completion with progress tracking

Add a progress bar to your surveys to boost completion rates and reduce drop-offs by helping respondents track their progress, especially in longer surveys.

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Quizzes | Jul 17, 2024

Improved AI-powered quizzes with points logic

Quizzes created with AI now supports Points Logic. Generate more questions and automatically assign points to products with the option to adjust points post-creation for refined recommendations.

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Integrations | Loyalty | Jul 11, 2024

Improved Loyalty metafields

It’s now easier to use Loyalty metafields in Shopify, simplifying actions such as segmentation and Shopify Flow creation.

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Loyalty | Jul 11, 2024

Offer discount combinations in Loyalty

Give loyalty members more flexibility by letting them combine discounts, making it easier to offer savings like shipping and order discounts in a single purchase.

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Referrals | Jul 9, 2024

Enhanced fraud check

We’ve implemented additional protocols to detect and automatically reject fraudulent referrals. You also have the option to manually reject referrals through the Referral Activity tab.

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June

Loyalty | Jun 28, 2024

Free shipping perk for loyalty program members

You can now reward loyalty members on specific tiers with free shipping on their purchases, providing a valuable benefit to your most loyal customers.

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Quizzes | Jun 25, 2024

Customizable banner images for Quizzes

You can now upload banner images to style the Intro, Questions, and Recommendations pages of quizzes, with two layout modes and three image positions to match store design guidelines.

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Loyalty | Reporting | Jun 13, 2024

Loyalty dashboard improvements for performance insights

Review your loyalty program’s performance and ROI with new dashboards that provide summaries and detailed views of revenue impact, member behavior, points accumulation, and coupon usage.

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Quizzes | Jun 12, 2024

Enhanced image size mode for stacked layout questions

The new scale mode for the stacked layout automatically resizes images and answer options to fit the uploaded image ratio, making it easier to create and maintain consistent image questions.

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Quizzes | Reporting | Jun 12, 2024

Filter and view Quiz responses by conversions

You can now filter quiz responses by add-to-cart or purchase events in the Responses tab to validate attributed revenue, track conversion data, and gain insights into user behavior.

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Quizzes | Jun 12, 2024

Hide “Add All to Cart” button on quiz recommendations

The “Add All to Cart” button can be hidden in cases where it does not make sense to provide the option on the recommendations page.

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Quizzes | Jun 11, 2024

Archive quizzes

Quizzes can now be archived and hidden from the default view. Any quiz that is archived cannot be edited or published but historical analytics can be viewed.

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Loyalty | Okendo Platform | Referrals | Jun 11, 2024

Integrate Referrals with your loyalty program

Okendo Referrals is now integrated with Okendo Loyalty! Award referral senders with points (instead of coupons) to use on loyalty program rewards of their choosing.

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Loyalty | Jun 3, 2024

Okendo Loyalty is in general availability

Okendo Loyalty lets you design a uniquely customizable loyalty program to create a differentiated experience for your dedicated customer community. Explore Okendo Loyalty.

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May

Integrations | Reviews | May 29, 2024

Triple Whale Integration

Connect your Okendo Reviews data with Triple Whale analytics for deeper insights into how customer feedback influences marketing performance to help you make smarter, data-driven decisions.

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Quizzes | May 23, 2024

Add a progress bar to a quiz

You can now add a progress bar to quizzes, helping quiz takers track their progress, which can improve completion rates and reduce question drop-off.

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Quizzes | May 23, 2024

Automatic progression for quiz questions

Quizzes now automatically progress after selecting an answer for non-multi-select questions without text input or drop-down layouts, speeding up completion and reducing drop-off rates.

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Quizzes | May 23, 2024

Quiz pop-up modal

You can now launch a quiz in a pop-up modal by adding a button with a custom liquid snippet, eliminating the need to embed it directly on a page.

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Quizzes | May 14, 2024

Hide unavailable products in recommendations

You can now choose to hide unavailable products, such as out-of-stock items, from product recommendations, giving you more control over what is displayed to customers.

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Customer Profiles | Loyalty | May 7, 2024

Birthday rewards

Deepen brand loyalty by awarding Loyalty members a set amount of points on their birthday, each year.

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Loyalty | May 7, 2024

Reward customers with free products

Loyalty members can now use their points to redeem a free product, pre-selected by you.

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Quizzes | May 6, 2024

Add product descriptions on the recommendation page

You can now add descriptions to recommended products providing additional information that helps customers make informed decisions helping to improve conversions and build trust.

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Loyalty | May 3, 2024

Disable Okendo Loyalty transactional communications

You can now disable Okendo Loyalty transactional communications and send them through a marketing automation platform like Klaviyo or Attentive, giving you more control over design and branding.

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April

Surveys | Apr 22, 2024

Enhanced post-checkout surveys with Shopify extensions

Shopify Plus merchants can now prompt customers for insights using post-checkout surveys. These surveys can be integrated into Thank You pages using Checkout Extensibility and the Okendo Surveys app block.

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Quizzes | Apr 18, 2024

Create a quiz with generative AI

You can now use generative AI to quickly create quizzes after selecting products and naming your quiz. A new quiz will be generated with questions and recommendation pages using conditional logic.

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Loyalty | Apr 17, 2024

Redeem and use rewards at checkout

Increase coupon usage rates and provide additional opportunities for members to engage with your loyalty program by allowing them to access coupons via Okendo Loyalty’s checkout UI extension.

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Loyalty | Apr 16, 2024

Post-review loyalty modules

Increase enrolment and participation rates by engaging customers with your Loyalty program, after they leave a review.Embed up to four Loyalty modules within your post-review flow, to help you boost program awareness, enrollments, and coupon usage.

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Quizzes | Apr 12, 2024

Create dynamic product recommendations with points logic

Points logic allows merchants to assign weights to products based on quiz answers, dynamically recommending the highest-scoring items to quiz takers as an alternative to conditional logic.

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February

Referrals | Feb 21, 2024

Prompt post-checkout referrals

Build brand awareness and boost engagement in your referral program by embedding a post-checkout Referrals module, allowing customers to instantly share your brand after their purchase.

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Quizzes | Feb 20, 2024

Display product variants as buttons

You can now display recommended product variants as option buttons instead of a drop-down menu on the recommendations page to enhance visibility.

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Referrals | Feb 14, 2024

Automated referral spam protection

Automatically block spam referrals using integrated reCAPTCHA to prevent fake email submissions and maintain program integrity for your brand.

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Quizzes | Feb 13, 2024

Enhanced customization for recommendations page layout

You can now further customize your recommendations page layout with Stacked and Side By Side options, allowing product details to appear next to images and creating space for additional elements.

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Quizzes | Feb 11, 2024

Simplify email capture with auto pre-fill

Automatically pre-fill previously submitted emails for users retaking quizzes, simplifying the email capture process to create a better user experience.

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