What's new in Okendo
Our latest updates help you engage, reward and understand your customers better—all in one platform. Check out what’s new below.
Q3 2024 Highlights
Quizzes points logic for product tags
Save time using product tags that automatically update and personalize product recommendations.
Loyalty insights page
Access new metrics and deeper insights that help you make quick changes and maximize results.
Loyalty custom earn rules
Drive engagement with unique ways for members to earn points–like watching videos, attending events, or taking quizzes.
All Updates
December
Loyalty | Dec 23, 2024
Seamless loyalty sign-up at checkout
With our updated checkout UI extension, non-members can now join your loyalty program at checkout, earn points instantly, and redeem rewards immediately.
Integrations | Referrals | Dec 19, 2024
Send referral emails with your preferred ESP
Send referral emails through your preferred ESP and use enhanced event data to create personalized campaigns and segments that engage customers and drive better results.
Integrations | Loyalty | Dec 11, 2024
Shopify customer account extensions
Allow loyalty members to view points, rewards, and tier status directly from their Shopify customer account, offering a seamless, branded experience that keeps them engaged and connected.
Quizzes | Dec 10, 2024
Customizable CTAs for quizzes
Boost conversions with customizable CTAs for quiz recommendations. Configure both primary and secondary actions to guide shoppers to PDPs or custom pages for more details before adding to cart.
Quizzes | Dec 5, 2024
Improved device previews
Preview your quiz across screen sizes directly in the Okendo admin to ensure it’s optimized for any device before publishing.
November
Okendo Platform | Nov 5, 2024
Czech language support
Build stronger connections with Czech speaking customers and deliver a localized experience with Czech translations, available across all products.
October
Reviews | Oct 24, 2024
Highlight your top reviews
Featured Reviews lets you select which reviews customers see first, so you can showcase your top reviews. This builds credibility and drives more confident purchases.
Loyalty | Oct 11, 2024
Reward the right customers with loyalty blocklists
Easily manage your loyalty program by blocking specific members with Shopify customer tags, ensuring the right customers are rewarded, and preventing any misuse.
Loyalty | Oct 9, 2024
Lifetime spend tier eligibility
With lifetime spend tier eligibility, your customers can unlock VIP status based on their total spending, fostering deeper engagement and building lasting loyalty.
Integrations | Okendo Platform | Oct 4, 2024
Recharge integration
Sync discount codes seamlessly between Okendo and Recharge, making it easy for your customers to redeem rewards on their subscriptions directly in the Recharge customer portal.
September
Integrations | Quizzes | Sep 25, 2024
Send personalized quiz recommendations with Attentive
Easily share personalized quiz recaps and product recommendations through Attentive, helping you turn quiz engagement into sales.
Integrations | Quizzes | Sep 25, 2024
Create segments in Attentive with Okendo quiz data
Data generated from Okendo Quizzes can now be used to create targeted audience segments in Attentive.
Reviews | Sep 13, 2024
Review translations
Maximize the impact of your social proof and build trust in international markets with on-demand translations.
August
Loyalty | Aug 27, 2024
Loyalty custom earn rules
Drive engagement with unique ways for members to earn points–like watching videos, attending events, or taking quizzes.
Loyalty | Reporting | Aug 25, 2024
Loyalty insights page
Access new metrics and deeper insights that help you make quick changes and maximize results.
Loyalty | Aug 23, 2024
Preview landing page before launching
Easily refine the design and layout of your Loyalty landing page by previewing it in Shopify’s theme customizer, making sure everything is in place before launching your loyalty program.
Loyalty | Aug 16, 2024
Customize your loyalty landing page
Have more flexibility and control over the custom landing page design by rearranging individual Loyalty modules as app blocks.
Quizzes | Aug 14, 2024
Quizzes points logic for product tags
Save time using product tags that automatically update and personalize product recommendations.
July
Quizzes | Jul 29, 2024
Enhanced quiz preview experience
The preview window in the configure tab now dynamically updates based on the setting edited and a new dropdown allows easy navigation across quiz pages.
Integrations | Quizzes | Jul 29, 2024
Send personalized quiz recommendations with Klaviyo
Easily link customers to their personalized recommendations page via Klaviyo, turning quiz insights into a seamless shopping experience that drives sales.
Surveys | Jul 29, 2024
Boost survey completion with progress tracking
Add a progress bar to your surveys to boost completion rates and reduce drop-offs by helping respondents track their progress, especially in longer surveys.
Quizzes | Jul 17, 2024
Improved AI-powered quizzes with points logic
Quizzes created with AI now supports Points Logic. Generate more questions and automatically assign points to products with the option to adjust points post-creation for refined recommendations.
Integrations | Loyalty | Jul 11, 2024
Improved Loyalty metafields
It’s now easier to use Loyalty metafields in Shopify, simplifying actions such as segmentation and Shopify Flow creation.
Loyalty | Jul 11, 2024
Offer discount combinations in Loyalty
Give loyalty members more flexibility by letting them combine discounts, making it easier to offer savings like shipping and order discounts in a single purchase.
Referrals | Jul 9, 2024
Enhanced fraud check
We’ve implemented additional protocols to detect and automatically reject fraudulent referrals. You also have the option to manually reject referrals through the Referral Activity tab.
June
Loyalty | Jun 28, 2024
Free shipping perk for loyalty program members
You can now reward loyalty members on specific tiers with free shipping on their purchases, providing a valuable benefit to your most loyal customers.
Quizzes | Jun 25, 2024
Customizable banner images for Quizzes
You can now upload banner images to style the Intro, Questions, and Recommendations pages of quizzes, with two layout modes and three image positions to match store design guidelines.
Loyalty | Reporting | Jun 13, 2024
Loyalty dashboard improvements for performance insights
Review your loyalty program’s performance and ROI with new dashboards that provide summaries and detailed views of revenue impact, member behavior, points accumulation, and coupon usage.
Quizzes | Jun 12, 2024
Enhanced image size mode for stacked layout questions
The new scale mode for the stacked layout automatically resizes images and answer options to fit the uploaded image ratio, making it easier to create and maintain consistent image questions.
Quizzes | Reporting | Jun 12, 2024
Filter and view Quiz responses by conversions
You can now filter quiz responses by add-to-cart or purchase events in the Responses tab to validate attributed revenue, track conversion data, and gain insights into user behavior.
Quizzes | Jun 12, 2024
Hide “Add All to Cart” button on quiz recommendations
The “Add All to Cart” button can be hidden in cases where it does not make sense to provide the option on the recommendations page.
Quizzes | Jun 11, 2024
Archive quizzes
Quizzes can now be archived and hidden from the default view. Any quiz that is archived cannot be edited or published but historical analytics can be viewed.
Loyalty | Okendo Platform | Referrals | Jun 11, 2024
Integrate Referrals with your loyalty program
Okendo Referrals is now integrated with Okendo Loyalty! Award referral senders with points (instead of coupons) to use on loyalty program rewards of their choosing.
Loyalty | Jun 3, 2024
Okendo Loyalty is in general availability
Okendo Loyalty lets you design a uniquely customizable loyalty program to create a differentiated experience for your dedicated customer community. Explore Okendo Loyalty.
May
Integrations | Reviews | May 29, 2024
Triple Whale Integration
Connect your Okendo Reviews data with Triple Whale analytics for deeper insights into how customer feedback influences marketing performance to help you make smarter, data-driven decisions.
Quizzes | May 23, 2024
Add a progress bar to a quiz
You can now add a progress bar to quizzes, helping quiz takers track their progress, which can improve completion rates and reduce question drop-off.
Quizzes | May 23, 2024
Automatic progression for quiz questions
Quizzes now automatically progress after selecting an answer for non-multi-select questions without text input or drop-down layouts, speeding up completion and reducing drop-off rates.
Quizzes | May 23, 2024
Quiz pop-up modal
You can now launch a quiz in a pop-up modal by adding a button with a custom liquid snippet, eliminating the need to embed it directly on a page.
Quizzes | May 14, 2024
Hide unavailable products in recommendations
You can now choose to hide unavailable products, such as out-of-stock items, from product recommendations, giving you more control over what is displayed to customers.
Customer Profiles | Loyalty | May 7, 2024
Birthday rewards
Deepen brand loyalty by awarding Loyalty members a set amount of points on their birthday, each year.
Loyalty | May 7, 2024
Reward customers with free products
Loyalty members can now use their points to redeem a free product, pre-selected by you.
Quizzes | May 6, 2024
Add product descriptions on the recommendation page
You can now add descriptions to recommended products providing additional information that helps customers make informed decisions helping to improve conversions and build trust.
Loyalty | May 3, 2024
Disable Okendo Loyalty transactional communications
You can now disable Okendo Loyalty transactional communications and send them through a marketing automation platform like Klaviyo or Attentive, giving you more control over design and branding.
April
Surveys | Apr 22, 2024
Enhanced post-checkout surveys with Shopify extensions
Shopify Plus merchants can now prompt customers for insights using post-checkout surveys. These surveys can be integrated into Thank You pages using Checkout Extensibility and the Okendo Surveys app block.
Quizzes | Apr 18, 2024
Create a quiz with generative AI
You can now use generative AI to quickly create quizzes after selecting products and naming your quiz. A new quiz will be generated with questions and recommendation pages using conditional logic.
Loyalty | Apr 17, 2024
Redeem and use rewards at checkout
Increase coupon usage rates and provide additional opportunities for members to engage with your loyalty program by allowing them to access coupons via Okendo Loyalty’s checkout UI extension.
Loyalty | Apr 16, 2024
Post-review loyalty modules
Increase enrolment and participation rates by engaging customers with your Loyalty program, after they leave a review.Embed up to four Loyalty modules within your post-review flow, to help you boost program awareness, enrollments, and coupon usage.
Quizzes | Apr 12, 2024
Create dynamic product recommendations with points logic
Points logic allows merchants to assign weights to products based on quiz answers, dynamically recommending the highest-scoring items to quiz takers as an alternative to conditional logic.
February
Referrals | Feb 21, 2024
Prompt post-checkout referrals
Build brand awareness and boost engagement in your referral program by embedding a post-checkout Referrals module, allowing customers to instantly share your brand after their purchase.
Quizzes | Feb 20, 2024
Display product variants as buttons
You can now display recommended product variants as option buttons instead of a drop-down menu on the recommendations page to enhance visibility.
Referrals | Feb 14, 2024
Automated referral spam protection
Automatically block spam referrals using integrated reCAPTCHA to prevent fake email submissions and maintain program integrity for your brand.
Quizzes | Feb 13, 2024
Enhanced customization for recommendations page layout
You can now further customize your recommendations page layout with Stacked and Side By Side options, allowing product details to appear next to images and creating space for additional elements.
Quizzes | Feb 11, 2024
Simplify email capture with auto pre-fill
Automatically pre-fill previously submitted emails for users retaking quizzes, simplifying the email capture process to create a better user experience.