The Frontier of AI-Powered Reviews
The next-generation reviews solution featuring AI-powered review collection and displays, predictive insights, intelligent moderation and LLM integrations.
REVIEW DISPLAYS
High Impact. Low Friction.
Maximize revenue with AI-powered displays that surface your most persuasive content.
“We knew reviews were important, but we didn’t expect this level of impact. When customers engage with our reviews, they buy with more confidence — and that shows up clearly in higher order values and revenue.”
Johnathan Ruggiero - Founder
COLLECTION
More Reviews. Faster.
Smart capture forms and intelligent automations ensure you never miss a review.
“Okendo makes it easy to launch new review strategies, capture more reviews without extra work, and use the data to keep improving—helping us reach over 100,000 five-star reviews last year.”
Caela Castillo - Director of CX
MODERATION
Total Control. Fully Automated.
Set your rules and let AI handle the heavy lifting to keep your reviews authentic and on-brand.
“Okendo lets us put guardrails in place and trust the system to manage reviews at scale—without losing control of our brand.”
Katherine Gowin - Head of Digital Products
PLATFORMS
Official Industry Partnerships
Enrich your marketing ecosystem with social proof using Okendo's official platform integrations.
“Okendo fits right into our stack—it’s easy to pull the best reviews and share them across our marketing.”
Ryan Groh - Director of Ecommerce
Artifical Intelligence
Intelligence that works for you
Okendo provides a complete AI toolkit to automate workflows, boost conversion, maximize discoverability and ensure your customers' voice is heard across every language and AI platform.
AI Discoverability
Okendo ensures you have structured, high-quality review data that leading AI platforms can reliably crawl, interpret and surface in conversations.
AI Summaries
Accelerate decision-making with AI-generated review summaries that provide actionable snapshots of customer sentiment and common feedback themes.
AI Review Management
Automate moderation and replies using sentiment, ratings and content rules—while enforcing brand voice and legislative compliance.
AI Review Keywords
Help shoppers find exactly what they’re looking for with navigable keywords that highlight recurring sentiment and top-performing product features.
AI Image Alt Text
Boost SEO and ensure your site is accessible to everyone with AI-generated alt text that automatically describes every customer-uploaded image.
AI Review Translations
Build local trust on a global scale by using AI to translate reviews, ensuring your customer feedback resonates in any language.
"I can't say enough good things about this foundation!I took the shade quiz and found the perfect match for me. This product is a total game-changer."
Translated to English
“Δεν έχω λόγια να πω αρκετά καλά λόγια για αυτό το Βάση! Έκανα το κουίζ αποχρώσεων και βρήκα την τέλεια απόχρωση για μένα. Αυτό το προϊόν είναι εντελώς πρωτοποριακό.”
Translated to Greek
“¡No tengo palabras para describir lo buena que es esta base! Hice el test de tonos y encontré el tono perfecto para mí. Este producto es revolucionario.”
Translated to Spanish
“Ich kann gar nicht genug Gutes über diese Foundation sagen! Ich habe den Farbton-Test gemacht und die perfekte Farbe für mich gefunden. Dieses Produkt ist ein absoluter Game-Changer.“
Translated to German
Review Styling
Built to match. Proven to convert.
High-impact widget designs—including carousels, grids, and tabs—that are fully customizable, ensuring your social proof looks as good as your brand.
Style: Default
Style: Minimal
Style: Split
Style: Masonry
Style: Default
Style: Minimal
Style: Split
Style: Masonry
Analytics
Signals, sentiment and review performance
From review volume and quality to sentiment shifts and downstream impact, understand what customers are saying—and how it affects sales.
Pre-built reports to answer every performance question
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REVENUE
What impact do reviews have on conversion rates and average order values?
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PERFORMANCE
How many reviews did we generate this month vs last month?
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ENGAGEMENT
How is our review submission funnel performing?
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ATTRIBUTES
Are ‘Small’ buyers more likely to report sizing problems?
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SENTIMENT
What are the top three recurring complaints or praises?
What impact do reviews have on conversion rates and average order values?
How many reviews did we generate this month vs last month?
How is our review submission funnel performing?
Are ‘Small’ buyers more likely to report sizing problems?
What are the top three recurring complaints or praises?
100+ Features
The most complete review platform
An exhaustive set of high-performance features to handle everything from complex product catalogs to global omnichannel distribution.
Review Grouping
Share reviews across similar products or variants to maximize social proof across your entire catalog.
Review Syndication
Reach more shoppers by automatically distributing your reviews to retail partners and secondary storefronts.
Featured Reviews
Hand-pick and pin your most persuasive, high-impact reviews to the top of your display.
Search & Filter
Empower shoppers to find relevant feedback instantly with robust search and granular filtering options.
Customer Attributes
Build deeper trust by displaying reviewer details like age, skin type, or size for more relatable social proof.
Product Attributes
Showcase specific performance insights like "True to Size" or "Durability" through aggregated shopper ratings.
Q&A
Reduce support tickets and increase conversion by letting shoppers ask—and answer—questions directly on the product page.
Headless
Build custom, high-performance shopping experiences with a flexible architecture designed for modern commerce.
API
Unlock total creative freedom and data portability with a robust API that integrates with any tech stack.
Review Grouping
Share reviews across similar products or variants to maximize social proof across your entire catalog.
Review Syndication
Reach more shoppers by automatically distributing your reviews to retail partners and secondary storefronts.
Featured Reviews
Hand-pick and pin your most persuasive, high-impact reviews to the top of your display.
Search & Filter
Empower shoppers to find relevant feedback instantly with robust search and granular filtering options.
Customer Attributes
Build deeper trust by displaying reviewer details like age, skin type, or size for more relatable social proof.
Product Attributes
Showcase specific performance insights like "True to Size" or "Durability" through aggregated shopper ratings.
Q&A
Reduce support tickets and increase conversion by letting shoppers ask—and answer—questions directly on the product page.
Headless
Build custom, high-performance shopping experiences with a flexible architecture designed for modern commerce.
API
Unlock total creative freedom and data portability with a robust API that integrates with any tech stack.
More reviews. More revenue.
See how we fuel Shopify's fastest growing brands
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Barstool Thought Reviews Could Backfire—Instead, They Drove a 335% Lift in Sales
Read the case study335%
increase in conversion rate for customers who interact with reviews
16%
increase in average order value
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How Mugsy Drove a 172x ROI by Turning Customer Reviews into a Growth Engine
Read the case study172x
ROI
151%
increase in conversion rate for shoppers who engage with reviews
6.3%
increase in AOV for shoppers interacting with reviews
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How Pillow Cube Drives Loyalty and Engagement with Okendo
Read the case study27x
ROI with a consolidated tech stack for reviews, referrals, and quizzes
Security
Secure and Compliant
Okendo is certified and compliant with all major privacy and security regulations including GDPR, CCPA, SOC2, QCGA, and ADA.
Integrations
Connected to your entire stack
Break down silos by integrating review data into your email, SMS, and helpdesk workflows for a more cohesive and data-driven customer experience.
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Klaviyo
Supercharge your retention marketing by injecting real-time customer sentiment and social proof into every automated flow.
- Advanced Audience Segmentation: Build high-value segments based on star ratings, customer attributes or specific sentiment to deliver hyper-personalized campaigns.
- Dynamic Social Proof in Emails: Automatically pull 5-star reviews and star ratings into browse abandonment, cart recovery and recommendation emails to boost CTR.
- Review-Triggered Automations: Use Okendo events—like a positive review or a reward earned—to trigger automated follow-up flows for referrals, loyalty, or support.
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TikTok
Bridge the gap between social discovery and sales by syndicating high-impact reviews directly to TikTok Shop.
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Shop
Deliver a unified shopping experience by automatically syncing verified reviews between your storefront and the Shop app.
- Two-Way Review Syndication: Ensure brand consistency by automatically pushing Okendo reviews to your Shop app profile and pulling Shop app reviews back into your main storefront.
- Frictionless Verified Reviews: Boost your “Shop Promise” credibility with a continuous stream of verified social proof that follows your customers wherever they choose to checkout.
- Native App Presence: Enhance your visibility in the Shop app’s discovery feed by maintaining an active, high-rated profile backed by your full history of customer feedback.
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Google
Dominate search results and lower your customer acquisition costs by syndicating social proof across Google’s entire ecosystem.
- Google Product Ratings: Boost click-through rates on Google Shopping and Product Listing Ads by automatically syncing star ratings and customer photos to your product listings.
- Google Seller Ratings: Display your overall merchant star rating on paid search ads to build instant brand authority and improve your ad quality score.
- Google Rich Snippets: Optimize your organic search performance with automated schema markup that allows star ratings to appear directly in Google’s standard search results.
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Bazaarvoice
Scale your brand presence by syndicating verified reviews to the world’s largest retail network.
- Wide-Reach Retail Syndication: Automatically distribute your Okendo-collected reviews, photos, and videos to over 1,900 global retail sites including Target, Walmart, and Sephora.
- Unified Social Proof: Ensure that shoppers see the same high-quality, verified customer feedback at the point of sale, whether they are shopping on your D2C site or a major retail marketplace.
- Boosted Rankings: Improve your search visibility and organic rankings on retail partner sites by maintaining a high volume of fresh, keyword-rich review content.
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Gorgias
Elevate your customer service by managing and responding to reviews directly within your helpdesk workflow.
- Unified Ticket Management: Automatically create Gorgias tickets for new reviews based on custom rules—like flagging negative sentiment or low star ratings—for immediate follow-up.
- Review Moderation in Gorgias: Publish, reject, or reply to reviews directly from the ticket view using Gorgias macros, reducing response times by up to 59%.
- Deep Customer Context: Empower your agents with a sidebar widget that displays a shopper’s average rating, review history, and recent Q&A alongside their support ticket.
