12+ New Releases
Q2 2026 | Surge Edition
Explore our Summer releases
From AI-powered review replies to loyalty experiences that extend beyond your store, unlock powerful new ways to engage shoppers, reward members, and make every interaction feel effortless.
- Key takeways
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- Smarter review capture across more channels
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- Loyalty experiences that go further, both in-store and beyond
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- Frictionless experiences for logged in shoppers
Transform customer engagement with auto review replies
Automatically generate on-brand replies to your reviews using AI trained in your own response style. Save hours of manual work without sacrificing brand voice.
Turn customer accounts into a review engine
Add review CTAs to order history and highlight unreviewed products to make leaving feedback effortless in Shopify’s customer account experience.
Subtotal x Okendo integration
Extend your loyalty program beyond your online store and issue loyalty points to members when they link their accounts and purchases from major retail partners including Amazon, Target and Walmart.
Display dynamic loyalty information in floating widget
Show the most relevant information for each member, including Tier, Points, Store Credit, and Joined Date, based on their status and the merchant's program configuration.
Collect reviews for bundles, individual items, or both
Build social proof that matters and ask shoppers to review the bundle, the individual items inside it, or both.
Surfacing store credit balances in landing pages
Members can now view their store credit balance on your program’s landing page, via the Profile module and Redeem Rewards module.
Merchants can now specify a review status when importing reviews
Set the status of imported reviews as pending, approved, or rejected.
Pre-fill details for logged-in shoppers
When a shopper is logged into your store, Okendo now automatically pre-fills their email address and name across every Okendo surface they encounter.
Sync customer profile data to Shopify metafields
Make Okendo survey, quiz, and loyalty profile data available in Shopify segmentation, Flow automations, and reporting, and pass it to connected platforms like Klaviyo.
Set redemption limits on rewards
Define how many times a single member can redeem a reward within a rolling eligibility window.
Merchants can now include incentivized status when exporting
Review exports now include incentivized status, showing whether a review was incentivized with a coupon, loyalty points or gifted.
Custom tag IDs are now visible and copyable in the admin
Merchants can now see and copy the ID for any custom tag directly from their Reviews Widget settings.
Proven results, told by top Shopify brands
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