Recent highlights
Explore these standout releases that drive results.
Collect reviews directly from inboxes with In-Mail
In-Mail makes it easy for shoppers to submit reviews straight from their email. Designed for a frictionless experience, it removes redirects for a faster, smoother path to sharing feedback.
Explore this feature
Launch app-first loyalty experiences with Tapcart
Okendo Loyalty now integrates with Tapcart, making it easy for brands to bring rewards, tiers, and perks directly into their mobile app for a seamless on-the-go experience.
Explore this feature
Make your data go further with Reviews Webhooks
Send real-time review insights to any tool in your tech stack, fueling personalized experiences and advanced workflows.
Explore this feature
Integrate Okendo with Iterable
Easily incorporate Okendo data into your Iterable journeys and templates, enabling personalized and timely communications that engage your customers. Enhance your messaging with rich customer data like reviews, loyalty status, and more.
Explore this featureChangelog
Q3 2025 Product Updates
From powerful integrations to smarter automation, discover new features that help you connect more meaningfully with your customers.
Collect reviews directly from inboxes with In-Mail
In-Mail makes it easy for shoppers to submit reviews straight from their email. Designed for a frictionless experience, it removes redirects for a faster, smoother path to sharing feedback.
Launch app-first loyalty experiences with Tapcart
Okendo Loyalty now integrates with Tapcart, making it easy for brands to bring rewards, tiers, and perks directly into their mobile app for a seamless on-the-go experience.
Automatically refresh cart values
A new setting under Recommendations Page automatically refreshes cart values when products are added. Enabled by default, it can be turned off for custom cart setups.
Control the member login flow
Redirect members after login to their account page, loyalty page, or back to where they left off for a seamless and personalized login experience.
Send real-time loyalty data with Webhooks
Access and act on loyalty events instantly. Power custom workflows and integrations across your tools with real-time data.
Display points earning potential in the cart
Let members see how many points they’ll earn in the cart, reinforcing program value and motivating them to complete their purchase.
Store credit now available in Shopify POS
Extend store credit redemptions in-store with Shopify POS. Staff can convert points to credit and apply it at checkout for a seamless, consistent loyalty experience.
Increase accessibility on review images
Boost accessibility and SEO with auto-generated alt text for customer photos, making your store more inclusive and easier to discover.
Turn AI Summaries into global social proof
Shoppers can translate AI Summaries into their preferred language for a localized experience that builds trust and boosts conversions.
Unlock deeper insights with survey data
Push responses to the tools you use every day to automate alerts, create support tickets, and generate actionable insights with Surveys Webhooks
Activate quiz insights across your tech stack
Send quiz submission data to ESPs, CRMs, or analytics tools in real time to segment customers, trigger campaigns, and drive higher conversions with Webhooks for Quizzes.
Celebrate member anniversaries
Boost retention by celebrating loyal members with anniversary rewards that show appreciation and spark re-engagement.
Pre-built Flows now available in Klaviyo
Ready-to-use templates are now live in Klaviyo’s Flow Library for Reviews and Loyalty—so you can launch high-performing automations faster and with less effort.
Q2 2025 Product Updates
Uncover new loyalty capabilities like store credit, achievements, bonus points, and deeper integrations across your tech stack.
Make your data go further with Reviews Webhooks
Send real-time review insights to any tool in your tech stack, fueling personalized experiences and advanced workflows.
Integrate Okendo with Iterable
Easily incorporate Okendo data into your Iterable journeys and templates, enabling personalized and timely communications that engage your customers. Enhance your messaging with rich customer data like reviews, loyalty status, and more.
Show points preview at checkout
Boost engagement by showing your customers how many points they’ll earn on their order directly at checkout. This increased transparency encourages more spending while reminding customers of the value they’re getting through your loyalty program.
Set custom points expiry periods
Take control of your loyalty strategy by customizing the points expiry period to fit your brand. Choose from 1 to 60 months (default is 12 months) to reduce points liabilities and create a more tailored experience for your customers.
Personalize every message with Braze
Sync Okendo data to Braze to create more relevant, impactful customer journeys. Build stronger relationships and drive more conversions with messages that resonate.
Postscript integration now supports all Okendo products
Okendo now sends profile and event data from all products to Postscript, making it easier to build personalized flows, and targeted campaigns.
Optional email collection in Quizzes
You can now disable the email step in Quizzes to reduce drop-off and deliver frictionless product recommendations that keep shoppers engaged.
Points preview on product pages
Let loyalty members see how many points they’ll earn while they shop, with the points preview displayed directly on the product page.
Connect to Klaviyo with OAuth authentication
Connect Okendo to Klaviyo via secure OAuth authentication for faster setup, improved security, and easier account connection.
Simplify reward redemption with Store Credit
Give members a cash-like way to redeem points at checkout. Store Credit makes rewards more flexible, motivating, and easy to use—driving higher spend and satisfaction.
Seamless member imports
Easily migrate loyalty members with faster imports, built-in error previews, and the flexibility to import post-launch.
Gamify your loyalty program with Achievements
Reward key member actions with animated badges to boost engagement and bring gamification to your loyalty program with Achievements.
Q1 2025 Product Updates
Explore AI-powered summaries, syndication to TikTok Shop, and new ways to drive engagement across the platform.
Turn social proof into sales with TikTok Shop
Expand your reach by syndicating reviews directly to TikTok Shop. Build trust, influence purchase decisions and convert more shoppers with social proof.
Loyalty now supports Shopify Hydrogen
Okendo Loyalty now supports Shopify Hydrogen v2 (Remix), giving brands the flexibility to build fully custom, on-brand loyalty experiences on headless storefronts.
Maximize engagement with Bonus Points
Give loyalty members more reasons to shop with exclusive, time-based Bonus Points offers. Create urgency, drive engagement, and boost repeat purchases.
Turn shoppers into loyal subscribers
Drive predictable revenue with Subscription Recommendations in quiz results. Convert high-intent shoppers effortlessly, increasing retention and long-term growth.
Boost engagement with VIP Tier insights
Gain deeper insights into your VIP tiers, helping you track performance, monitor member progression, and refine strategies to boost engagement and loyalty program success.
Highlight incentivized reviews
Automatically tag incentivized reviews so customers know when rewards were offered. Build trust through transparency, without any manual work for your team.
Protect your loyalty program with member-only coupons
Prevent coupon misuse by restricting loyalty rewards to the member who redeemed them, keeping your program fair and ensuring rewards stay exclusive to your loyal customers.
Enroll new loyalty members in store with Shopify POS
Customers can join your loyalty program in-store at checkout with Shopify POS, helping you grow your program, increase engagement, and build stronger customer relationships.
Save time with auto-published AI Summaries
AI-generated review summaries can now auto-publish once created, saving you time on manual approvals. This optional setting makes it easier to streamline review management.
Resize recommended product images
Easily resize product images, adjust aspect ratios, and customize display settings to match your PDP styling for a more cohesive and on-brand shopping experience.
Drive sales with stackable discounts
Okendo-generated discounts can now be combined with any Shopify discounts across Reviews, Loyalty, Quizzes, and Referrals and Surveys. Give customers more ways to save while driving engagement and sales.
Deeper insights with enhanced review data exports
Review exports now include upvote and downvote counts, giving you greater visibility into customer sentiment and helping you make more informed, data-driven decisions.
Highlight customer media with featured reviews tags
Featured tags are now supported in the media grid and media carousel widgets, giving you more flexibility in how they display user generated content.
Collect more reviews with Customer Accounts
Brands with a launched Loyalty program can now enable product reviews in Shopify Customer Accounts, making it easier to collect feedback from past purchases.
AI Summaries for faster review insights
Increase conversions with AI-generated review summaries. Turn high-volume social proof into clear insights, helping shoppers buy with confidence.
Improved loyalty member imports
Okendo Loyalty now lets you exclude members with a 0-point balance, 0 points spent, and no VIP tier from imports, helping you maintain clean data and focus on engaged customers.
Expanded review request email eligibility
Orders no longer need a first or last name to receive review request emails sent through Okendo, making it easier to collect more customer reviews.
Grow your loyalty program post-checkout
The Loyalty checkout extension now supports the Thank You page, making it easy to capture new enrollments right after a purchase.
Bring your loyalty program in-store
Deliver a connected loyalty experience across channels with our Shopify POS integration. Access member details at checkout, so loyalty members can earn and redeem points in-store.
Update VIP tiers with Shopify Flow
Take control of tier progression and regression by using custom triggers to automatically update a loyalty member’s VIP tier through Shopify Flow.
Add FAQs to your Loyalty Page
Improve user experience and decrease support inquiries by adding frequently asked questions about your loyalty program to your loyalty page.
Display product reviews on TikTok Shop
Leverage your verified post-purchase reviews to build trust and boost social proof on TikTok Shop with our new Aftership integration.
Q4 2024 Product Updates
Learn about seamless loyalty extensions, featured reviews, subscription support with Recharge, and more.
Seamless loyalty sign-up at checkout
With our updated checkout UI extension, non-members can now join your loyalty program at checkout, earn points instantly, and redeem rewards immediately.
Nudge loyalty members toward the next tier
Encourage loyalty members to make additional purchases and reach the next tier with personalized tier progression nudge communications via Klaviyo and Attentive.
Send referral emails with your preferred ESP
Send referral emails through your preferred ESP and use enhanced event data to create personalized campaigns and segments that engage customers and drive more sales.
Shopify customer account extensions
Allow loyalty members to view points, rewards, and tier status directly from their Shopify customer account, offering a seamless, branded experience that keeps them engaged and connected.
Customizable CTAs for quizzes
Boost conversions with customizable CTAs for quiz recommendations. Configure both primary and secondary actions to guide shoppers to PDPs or custom pages for more details before adding to cart.
Improved device previews
Preview your quiz across screen sizes directly in the Okendo admin to ensure it’s optimized for any device before publishing.
Czech language support
Build stronger connections with Czech speaking customers and deliver a localized experience with Czech translations, available across all products.
Highlight your top reviews
Build trust, boost credibility, and drive confident purchases by curating top customer feedback with Featured Reviews.
Reward the right customers with loyalty blocklists
Easily manage your loyalty program by blocking specific members with Shopify customer tags, ensuring the right customers are rewarded, and preventing any misuse.
Lifetime spend tier eligibility
With lifetime spend tier eligibility, your customers can unlock VIP status based on their total spending, fostering deeper engagement and building lasting loyalty.
Recharge integration
Seamlessly sync discount codes between Okendo and Recharge, so customers can redeem rewards on subscriptions directly in the Recharge customer portal.
Q3 2024 Product Updates
Discover new ways to drive loyalty, personalize the customer journey, and grow globally with expanded capabilities.
Send personalized quiz recommendations with Attentive
Easily share personalized quiz recaps and product recommendations through Attentive, helping you turn quiz engagement into sales.
Create segments in Attentive with Okendo quiz data
Data generated from Okendo Quizzes can now be used to create targeted audience segments in Attentive.
Review translations
Maximize the impact of your social proof and build trust in international markets with on-demand translations.
Loyalty custom earn rules
Drive engagement with unique ways for members to earn points–like watching videos, attending events, or taking quizzes.
Loyalty insights page
Access new metrics and deeper insights that help you make quick changes and maximize results.
Preview landing page before launching
Easily refine the design and layout of your Loyalty landing page by previewing it in Shopify’s theme customizer, making sure everything is in place before launching your loyalty program.
Customize your loyalty landing page
Have more flexibility and control over the custom landing page design by rearranging individual Loyalty modules as app blocks.
Quizzes points logic for product tags
Save time using product tags that automatically update and personalize product recommendations.
Enhanced quiz preview experience
The preview window in the configure tab now dynamically updates based on the setting edited and a new dropdown allows easy navigation across quiz pages.
Send personalized quiz recommendations with Klaviyo
Easily link customers to their personalized recommendations page via Klaviyo, turning quiz insights into a seamless shopping experience that drives sales.
Boost survey completion with progress tracking
Add a progress bar to your surveys to boost completion rates and reduce drop-offs by helping respondents track their progress, especially in longer surveys.
Improved AI-powered quizzes with points logic
Quizzes created with AI now supports Points Logic. Generate more questions and automatically assign points to products with the option to adjust points post-creation for refined recommendations.
Improved Loyalty metafields
It’s now easier to use Loyalty metafields in Shopify, simplifying actions such as segmentation and Shopify Flow creation.
Offer discount combinations in Loyalty
Give loyalty members more flexibility by letting them combine discounts, making it easier to offer savings like shipping and order discounts in a single purchase.
Enhanced fraud check
We’ve implemented additional protocols to detect and automatically reject fraudulent referrals. You also have the option to manually reject referrals through the Referral Activity tab.
Free shipping perk for loyalty program members
You can now reward loyalty members on specific tiers with free shipping on their purchases, providing a valuable benefit to your most loyal customers.
Customizable banner images for Quizzes
You can now upload banner images to style the Intro, Questions, and Recommendations pages of quizzes, with two layout modes and three image positions to match store design guidelines.
Loyalty dashboard improvements for performance insights
Review your loyalty program’s performance and ROI with new dashboards that provide summaries and detailed views of revenue impact, member behavior, points accumulation, and coupon usage.
Enhanced image size mode for stacked layout questions
The new scale mode for the stacked layout automatically resizes images and answer options to fit the uploaded image ratio, making it easier to create and maintain consistent image questions.
Filter and view Quiz responses by conversions
You can now filter quiz responses by add-to-cart or purchase events in the Responses tab to validate attributed revenue, track conversion data, and gain insights into user behavior.
Hide “Add All to Cart” button on quiz recommendations
The “Add All to Cart” button can be hidden in cases where it does not make sense to provide the option on the recommendations page.
Archive quizzes
Quizzes can now be archived and hidden from the default view. Any quiz that is archived cannot be edited or published but historical analytics can be viewed.
Integrate Referrals with your loyalty program
Okendo Referrals is now integrated with Okendo Loyalty! Award referral senders with points (instead of coupons) to use on loyalty program rewards of their choosing.
Okendo Loyalty is in general availability
Okendo Loyalty lets you design a uniquely customizable loyalty program to create a differentiated experience for your dedicated customer community. Explore Okendo Loyalty.
Triple Whale Integration
Connect your Okendo Reviews data with Triple Whale analytics for deeper insights into how customer feedback influences marketing performance to help you make smarter, data-driven decisions.
Add a progress bar to a quiz
You can now add a progress bar to quizzes, helping quiz takers track their progress, which can improve completion rates and reduce question drop-off.
Automatic progression for quiz questions
Quizzes now automatically progress after selecting an answer for non-multi-select questions without text input or drop-down layouts, speeding up completion and reducing drop-off rates.
Quiz pop-up modal
You can now launch a quiz in a pop-up modal by adding a button with a custom liquid snippet, eliminating the need to embed it directly on a page.
Hide unavailable products in recommendations
You can now choose to hide unavailable products, such as out-of-stock items, from product recommendations, giving you more control over what is displayed to customers.
Birthday rewards
Deepen brand loyalty by awarding Loyalty members a set amount of points on their birthday, each year.
Reward customers with free products
Loyalty members can now use their points to redeem a free product, pre-selected by you.
Add product descriptions on the recommendation page
You can now add descriptions to recommended products providing additional information that helps customers make informed decisions helping to improve conversions and build trust.
Disable Okendo Loyalty transactional communications
You can now disable Okendo Loyalty transactional communications and send them through a marketing automation platform like Klaviyo or Attentive, giving you more control over design and branding.
Enhanced post-checkout surveys with Shopify extensions
Shopify Plus merchants can now prompt customers for insights using post-checkout surveys. These surveys can be integrated into Thank You pages using Checkout Extensibility and the Okendo Surveys app block.
Create a quiz with generative AI
You can now use generative AI to quickly create quizzes after selecting products and naming your quiz. A new quiz will be generated with questions and recommendation pages using conditional logic.
Redeem and use rewards at checkout
Increase coupon usage rates and provide additional opportunities for members to engage with your loyalty program by allowing them to access coupons via Okendo Loyalty’s checkout UI extension.
Post-review loyalty modules
Increase enrolment and participation rates by engaging customers with your Loyalty program, after they leave a review. Embed up to four Loyalty modules within your post-review flow, to help you boost program awareness, enrollments, and coupon usage.
Create dynamic product recommendations with points logic
Points logic allows merchants to assign weights to products based on quiz answers, dynamically recommending the highest-scoring items to quiz takers as an alternative to conditional logic.
Prompt post-checkout referrals
Build brand awareness and boost engagement in your referral program by embedding a post-checkout Referrals module, allowing customers to instantly share your brand after their purchase.
Display product variants as buttons
You can now display recommended product variants as option buttons instead of a drop-down menu on the recommendations page to enhance visibility.
Automated referral spam protection
Automatically block spam referrals using integrated reCAPTCHA to prevent fake email submissions and maintain program integrity for your brand.
Enhanced customization for recommendations page layout
You can now further customize your recommendations page layout with Stacked and Side By Side options, allowing product details to appear next to images and creating space for additional elements.
Simplify email capture with auto pre-fill
Automatically pre-fill previously submitted emails for users retaking quizzes, simplifying the email capture process to create a better user experience.
Never miss a new feature
Be the first to learn about new features, enhancements, and early access opportunities. All delivered to your inbox each month.
