The Community Era of Loyalty: How Nutrition Warehouse Rewards the Workout, Not Just the Checkout
Discount-led programs buy the next order, while community-led programs buy the next few years.
Speakers
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Avi Jhingan
Sr. Product Manager
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Emily West
Partner Marketing Manager
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Simone Vermette
Sr Principal CSM
Overview
Dr. Squatch isn’t just selling soap—it’s building a brand customers obsess over.
Hear from Avi Jhingan, Sr. Product Manager, on how they use Okendo and Postscript to create personalized, frictionless experiences that drive both acquisition and retention.
Learn how Dr. Squatch turns customer feedback and SMS engagement into powerful tools for maximizing lifetime value and loyalty.
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