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Post-Peak Playbook: How To Keep Holiday Shoppers Coming Back

Wednesday, October 29, 2025

1:00 PM EST / 10:00 AM PST

Speakers

Adena Merabi

Director of Partner Relations
Mike Manheimer

CCO
Erin Watt

Sr. Tech Partner Manager
Audrey Giblin

Strategy Manager
Stacy Strom

Director of CRM and Lifecycle Marketing

Overview

The holiday rush may be in full swing, but what comes next?

With BFCM around the corner, now’s the time to focus on the real opportunity: turning seasonal shoppers into lifelong fans.

Join ecommerce experts as we dive into the strategies to keep the momentum going long after peak season. We’ll also cover common pitfalls that can cost revenue and retention, and how to avoid them.

In this session, you’ll learn how to:

Delight customers with personalized post-purchase experiences that stick.
Identify your highest-value shoppers and turn them into repeat buyers.
Motivate repeat purchases and boost long-term retention with compelling rewards & perks.
And much more!