Okendo

BFCM and Beyond

Nurture and grow your loyal customer base to ensure a successful start to the new year

1 Hour

Tuesday, October 18, 2022

Speakers

  • Rachel Tyers

    VP of Strategic Partnerships

    Okendo Logo
  • Krista Pisciotta

    Tech Partner Manager

  • Nicole Booth

    Strategic Tech Partner Manager

  • Jack Johnson

    Senior Tech Partnerships Manager

  • Noah Small

    Senior Tech Partner Manager

  • Adnan Shah

    Tech Partner Manager

  • Mia Boback

    Tech Partner Manager

Overview

The holiday season is almost here—and Black Friday/Cyber Monday is the busiest time of year for ecommerce!

Innovative brands know that the holidays aren’t just a time to acquire new customers— they also represent a huge opportunity to nurture and grow their loyal customer base to ensure a successful start to the new year.

We’ve gathered experts from Klaviyo, LoyaltyLion, Gorgias, ShipBob, Rebuy, and Tapcart to teach you:

  • Best practices for delivering an optimized customer experience during BFCM
  • How to convert one-time holiday shoppers into loyal customers
  • Strategies for driving customer retention into the new year