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BFCM and Beyond
Nurture and grow your loyal customer base to ensure a successful start to the new year
1 Hour
Tuesday, October 18, 2022
Speakers
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Rachel Tyers
VP of Strategic Partnerships
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Krista Pisciotta
Tech Partner Manager
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Nicole Booth
Strategic Tech Partner Manager
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Jack Johnson
Senior Tech Partnerships Manager
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Noah Small
Senior Tech Partner Manager
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Adnan Shah
Tech Partner Manager
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Mia Boback
Tech Partner Manager
Overview
The holiday season is almost here—and Black Friday/Cyber Monday is the busiest time of year for ecommerce!
Innovative brands know that the holidays aren’t just a time to acquire new customers— they also represent a huge opportunity to nurture and grow their loyal customer base to ensure a successful start to the new year.
We’ve gathered experts from Klaviyo, LoyaltyLion, Gorgias, ShipBob, Rebuy, and Tapcart to teach you:
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Best practices for delivering an optimized customer experience during BFCM
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How to convert one-time holiday shoppers into loyal customers
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Strategies for driving customer retention into the new year
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