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Driving Customer Loyalty Ahead of BFCM and the Holiday Season
Boost Customer Retention and Drive Revenue
The post-purchase experience is a critical stage in the buyer journey and an important part of strengthening customer retention
1 Hour
Tuesday, January 24, 2023
Agency Partnerships Team Lead
Customer Success Manager
Director of Merchant Success
Enterprise Customer Success Manager
Head of Customer Experience
The post-purchase experience is a critical stage in the buyer journey and an important part of strengthening customer retention. A great post-purchase strategy increases repeat customers, generate more reviews and referrals, and ultimately more revenue.