Okendo

Post-Purchase Strategies to Boost Sales in 2023

The post-purchase experience is a critical stage in the buyer journey and an important part of strengthening customer retention

1 Hour

Tuesday, January 24, 2023

Speakers

  • Adena Merabi

    Agency Partnerships Team Lead

    Okendo Logo
  • Kara Morin

    Customer Success Manager

  • Aaron Dungca

    Director of Merchant Success

  • Ivette Muller

    Enterprise Customer Success Manager

  • Jess Cervellon

    Head of Customer Experience

Overview

The post-purchase experience is a critical stage in the buyer journey and an important part of strengthening customer retention. A great post-purchase strategy increases repeat customers, generate more reviews and referrals, and ultimately more revenue.

In this panel webinar, industry experts from Feastables, Postscript, Rebuy, and Friendbuy share strategies on how to:

  • Create a strong post-purchase experience
  • Drive higher customer engagement
  • Collect zero-party data
  • Increase repeat purchases