Platform
Overview

Customer Marketing Platform

The operating system for building stronger, more profitable customer relationships.
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Products

Social proof that converts

Build real trust

Match shoppers with products they love

Sell more products

Turn customers into brand advocates

Scale word-of-mouth

Points & rewards for repeat purchases

Get first access

Insights for better customer experiences

Know your customers

“There's no better tool than Okendo for leveraging customer opinions, loyalty, and networks to grow an ecomm business.”

Brandon Amoroso

Founder, Electriq Marketing
Integrations

Google

Meta

Klaviyo

Attentive

Bazaarvoice

All integrations
Customers
Customer Stories

Learn how customers use Okendo to create trust, drive conversions, and build long-term growth
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Customer Showcase

See Okendo in action on sites just like yours
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Customer Success

Learn how we ensure success with Okendo
Get our support
21% of all revenue influenced by Okendo

See why Vegamour made the switch to Okendo
Resources
Help Center

Learn how to install, deploy and use Okendo
Learn now

Developers

API docs to help you build with Okendo
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Status

Get the latest updates on system operations
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Blog

Articles, guides and videos to help you grow
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Webinars

View our webinars
Watch the latest

Guides

In-depth customer marketing resources
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Ready to talk?

Get a personalized demo to lean how Okendo can  help your brand grow.
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Pricing

Platform
- Reviews
  
  Build real trust
- Referrals
  
  Scale word-of-mouth
- Surveys
  
  Know your customers
- Quizzes
  
  Sell more products
- Loyalty
  
  Get first access
- Customer Marketing Platform
  
  Explore platform
Customers
- Customer Stories
  
  See customer growth
- Customer Showcase
  
  Get inspired
- Customer Success
  
  Get our support
Resources
- Help Center
  
  Learn now
- Developers
  
  Read docs
- Status
  
  Check status
- Blog
  
  Get the latest
- Webinars
  
  Watch the latest
- Guides
  
  Access now
Pricing

The new standard in reviews

Intelligent content collection. Stunning onsite displays. Powerful integrations. Okendo is the best way to collect and showcase high-impact social proof that builds trust and drives conversions.

“Our customers are our top priority. That’s why we’ve teamed up with Okendo whose detailed product reviews technology enable our customers to find the right products effortlessly & improve their overall shopping experience with us.”

— Ben Yahalom, President

“Okendo's review display made it incredibly easy to match the overall look & feel of our website- we saw right away that having a visually appealing display increased our conversion rate. ”

— David B., Founder

“Our review generation process was non-existent because our initial provider was not nearly as robust as Okendo. Now, it's easy to generate reviews, connect with our customers, & leverage the full power of social proof.”

— Kate Strollo, Director of Digital Marketing

Social Proof

Convert 4X more shoppers from day 1

Give your customers a voice — and a camera — to organically increase sales. Okendo powers high-impact ratings and reviews in fully customizable and interactive formats that help shoppers make faster, better purchasing decisions.

Community Building

Strong community, strong brand

Create a unique customer community that differentiates your brand, facilitates natural product discovery, and builds lifelong customer loyalty.

Captivate and convert

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Showcase customer photos & videos

Visually stunning media galleries
Extensive styling & customization options
Add shoppable Instagram content
Optimized for speed
Track engagement and conversion

higher conversion rate for shoppers that interact with media

Showcase customer photos & videos

Share the knowledge with customer Q&A

Collect questions from product pages
Display answers onsite
Send private responses
Boost pre-purchase confidence

Share the knowledge with customer Q&A

4.3x

conversion rate lift

“With Okendo, we can engage customers to help us reach new audiences, drive higher conversions and optimize the experience.”
— Jessica Cervellon, Head of Customer Experience

See the surge

21%

of all revenue influenced by Okendo

“Make the switch! We’ve been so impressed with Okendo. We get more reviews, enhanced customer data, and better support - all at a lower cost.”
— Britanny Carter, Head of Digital Product

See the surge

268%

increase in conversion rate

“Boody is an eco-sustainable brand, so its product turnover is extremely low. It’s our priority to capture a solid review base for individual SKUs because products are on sale for a long time. If customers are uploading UGC and sharing the love, that’s exactly what we need for shoppers to know Boody has a community of trustworthy loyalists.”
— Adam Sharon-Zipser, Managing Director, Elephant Room

See the surge

Personalization

Data-rich reviews for richer experiences

Supercharge your marketing with reviews that provide a high-volume source of actionable customer data.

Collect deeper insights into customers and products with structured attribute ratings that you define.

Unify customer data in a single profile that is progressively enriched with every interaction.

Connect your email & SMS platforms to streamline workflows, sync customer data and power personalized communications.

Personalization

Data-rich reviews for richer experiences

Attribute Ratings

Collect deeper insights into customers and products with structured attribute ratings that you define.

Customer Profiles

Unify customer data in a single profile that is progressively enriched with every interaction.

Email & SMS Integrations

Connect your email & SMS platforms to streamline workflows, sync customer data and power personalized communications.

Multi-channel Marketing

Maximize the reach of every review

Google Shopping

Reduce cost-per-click and increase conversions with review enhanced product ads.
Google Seller Ratings

Increase click-through rates by 17% by adding seller ratings to Google search ads.
Google Search

Boost search rankings and capture engaged shoppers by enriching organic results with review data.

Dynamic retargeting

Automatically create and serve Facebook ads featuring reviews for products that shoppers have engaged with.
Lookalike audiences

Find shoppers that look the same as your most loyal customers, target them with dynamic ads, and increase sales.
Facebook & Instagram shops

Sync reviews and UGC to Facebook and Instagram Shops for added social proof and better engagement rates.

Retailer syndication

Drive more channel sales by automatically syndicating Okendo Reviews to thousands of big-name retailers.
Better together

Seamlessly pair Okendo’s cost-effective content collection with the reach of the Bazaarvoice network.
Rapid setup

Integrate fast and start syndicating in days — not months.

Customer Experience Management

Listen, respond, act

Monitor sentiment, solve issues, and improve support efficiency with advanced review management tools.

Join the conversation with public review replies or send private messages to resolve customer pain points.

Streamline customer experience management with help desk integrations. Automate ticket creation based on reviews and ratings, manage replies, and sync customer insights all in one place.

Ensure reviews are on-brand and compliant with relevant regulations with extensive moderation tools. Includes automated publishing, sentiment analysis, tagging & filtering.

Customer Experience Management

Listen, respond, act

Review Replies

Join the conversation with public review replies or send private messages to resolve customer pain points.

Help Desk Integrations

Streamline customer experience management with help desk integrations. Automate ticket creation based on reviews and ratings, manage replies, and sync customer insights all in one place.

Content Moderation

Ensure reviews are on-brand and compliant with relevant regulations with extensive moderation tools. Includes automated publishing, sentiment analysis, tagging & filtering.

Analytics