Okendo Loyalty vs. Smile: why brands choose Okendo
Drive revenue and increase CLTV with a loyalty program that has everything you need — sans sticker shock.
TRUSTED BY OVER 15,000 OF SHOPIFY’S FASTEST GROWING MERCHANTS
Why Okendo
It's simple: Okendo gives you more
| Features |  |
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|---|---|---|
| Fully-integrated platform |
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| Points and VIP Tier programs |
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| Customizable banner widgets |
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| Unified customer profiles |
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| Rewards for product reviews |
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(requires 3rd party integration with reviews tool) |
| Custom rewards for photos and videos |
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(requires 3rd party integration with reviews tool) |
| Post-review module |
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| Personalized onsite experience |
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| Easy program setup |
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“We never launched with Smile.io. They said I would need to upload backdated orders manually for the loyalty program. When you get roughly 1 million orders a year, that’s a lot of work for one person. With Okendo, it was all done for us.”
— Gabby Noakes, Ecommerce Manager
“When we launched Okendo Loyalty, we saw an immediate spike in engagement from our customers enrolled in the loyalty program. We’ve had a positive experience using all of Okendo’s five products together. The tech just works.”
— Rob Varon, Director of Marketing
“The engagement with Okendo Loyalty has been amazing. Okendo’s team was incredible in the onboarding process, and it only took about an hour to set up. We experienced immediate impact from day one.”
— Chris Gibbs, Ecommerce Manager
Fewer apps equals more efficient workflows and happier teams
All your tools, all in one place
Okendo’s complete platform offers Loyalty, Referrals, Reviews, Quizzes, and Surveys in one app (unlike Smile, which only offers Loyalty and Referrals).
Our customers say they love managing all their tools in the same place because it saves them time and money. That’s the bottom line.
More control for better loyalty programs
Former Smile users and independent review sites say it’s a pain to pay more for flexible settings and control.
Okendo gives you unlimited access to all features, in every plan, so you can define, build, and manage the loyalty program your customers want without the added costs.
Customer support that actually supports you
As heard from former Smile users: when they have a question or need support it’s nearly impossible to get help.
Whether your question is big or small, Okendo offers 24/7 support so you can maintain consistent experiences that keep customers happy.
THE SMARTER WAY TO GROW
INCREASE CONVERSION
4X
Average conversion rate lift
MAXIMIZE REVENUE
15X
Average platform ROI
PROVEN PERFORMANCE
14K
Fast-growing Shopify brands
16x
return on investment
“Okendo Loyalty increases the level of engagement among our audience, so customers come back to make more purchases. Loyalty program members place up to 6 orders, while non-members place up to 2 orders.”
— Gabby Noakes, Ecommerce Manager
