Okendo

Mastering Customer Loyalty

5 Strategies to Acquire, Foster, and Retain Loyal Customers in 2024

Wednesday, January 24, 2024

9 A.M. PST / 12:00 P.M. EST

Speakers

  • Adena Merabi

    Partnerships Team Lead

  • John Coyle

    Head of Professional Services

  • Albert Liu

    Senior Partnerships Manager

  • Jen Rogers

    Manager, Revenue Enablement

  • Paul Shefelton

    Sr. Customer Success Manager

Overview

Brands must find solutions to new challenges that emerged in 2023. The cost of customer acquisition increased so quickly and continues to rise, DTC competition is fierce, and ever-evolving customer expectations are high. The good news? Goodbye 2023, hello 2024!

Join us as we chat with experts from ShipBob, Postscript, Triple Whale, and Retention.com on Wednesday, January 24, 2024, 9 AM PST / 12:00 PM EST to discuss why customer loyalty is important and how it affects your brand’s success long term. Learn proven strategies to turn your most loyal customers into your best marketing channel in 2024.

In this webinar, you’ll learn how to:

  • Acquire customers who will be loyal to your brand
  • Retain loyal customers by building strong personalized relationships
  • Boost customer loyalty with a positive shipping experience
  • Leverage SMS as a marketing channel
  • And much more!