How to Build Loyalty and Retention for Today’s Evolving Customer
Build stronger customer relationships with personalized experiences
- Resources
- Webinars
Beginner, Intermediate, & Advanced Techniques for Personalization
Almost 80% of consumers say that personalized brand experiences are important to their shopping experience
1 Hour
Tuesday, March 28, 2023
Speakers
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Lindsay Kolinsky
Senior Marketing Lead
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Riya Jindal
Technology Partnership Manager
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Greg Zakowicz
Sr. Ecommerce Expert
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Jen Rogers
Manager, Revenue Enablement
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Roee Stimler
Head of Partnerships
Overview
Personalization is no longer optional. Today’s consumers expect it. Almost 80% of consumers say that personalized brand experiences are important to their shopping experience.
With its growing impact on sales and revenue, brands know they should have a personalization strategy in place. But for some merchants personalization feels more like a buzzword, and they don’t actually know where to get started in implementing a personalization strategy for their brand.
In this webinar, ecommerce experts from Okendo, Shipbob, Nosto, Rise.ai and Omnisend will share different tactics and tips to help brands get started and scale their strategy, including:
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How to collect zero-party data through reviews and surveys and power your personalization strategy
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Strategizing your abandoned cart emails
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Use loyalty programs that are enticing to all customers
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Provide personalized product recommendations on-site to increase conversion
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Offering eco and luxe packaging options to tap into personal consumer values
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