Why Outwork Nutrition Chose Okendo Loyalty: A Platform that Works with Excellent Customer Service

Outwork Nutrition makes science-based supplements to support customers’ training goals without the overhyped promises or exaggerated claims.

After listening to feedback from customers on providing a loyalty program, the team at Outwork Nutrition knew they needed to implement the right program into the customer experience to deliver on expectations.

• After using Okendo Reviews, the team at Outwork Nutrition knows that any product Okendo releases is robust and easy to use. So instead of using a different loyalty platform, they waited for the launch of Okendo Loyalty.
• Being able to consolidate Reviews and Loyalty makes day-to-day operations more efficient.
• Outwork Nutrition set up a simple loyalty program where customers receive $1 for every 50 points earned. The simplicity of the program increases customer engagement.
• The loyalty program helps turn loyal customers into Superfans. Customers are rewarded for not only purchases, but also for writing a review and following the brand on Instagram.

• 19% in AOV uplift within 30 days of launching the program.
• High engagement with a 75% coupon usage rate from customers.
• 10% customer enrollment rate.