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Webinars

Building Smarter Loyalty Programs in 2026: How Leading Brands Actually Drive Growth

Wednesday, March 18, 2026

1:00 PM EST / 10:00 AM PST

Speakers

Scott Goodman

Director, GTM Operations
Sarah Kang

Sr. Technology Partner Manager
Laura Serino

Director, Brand, Content, Community
Nancy Alligood

Senior Customer Success Manager
Gabby

E-Commerce Manager

Overview

Loyalty in 2026 isn’t a standalone program — it’s a connected growth strategy powered by customer data, personalization, and the right tech.

The brands winning today don’t treat loyalty like a silo. They integrate it across the entire customer journey, turning insights into action and creating experiences that keep shoppers coming back.

In this webinar, our expert panel will break down how leading brands are building smarter loyalty programs that drive repeat purchases, increase LTV, and strengthen long-term relationships.

You’ll learn:

What’s changing in customer loyalty for 2026, and how to adapt your strategy
How top brands design loyalty programs that go beyond points
How to leverage insights and integrated tools to personalize loyalty at scale
How CX can amplify loyalty and turn every interaction into a retention opportunity
And much more!