The new standard in reviews
Intelligent content collection. Stunning onsite displays. Powerful integrations. Okendo is the best way to collect and showcase high-impact social proof that builds trust and drives conversions.
“Switching to Okendo for product reviews has been a game-changer. They offer advanced customizations and we're able to offer rewards for reviews which has significantly boosted our revenue generation rate. We've been thrilled with our decision to make the move.”
— Emily McMorran, Customer Experience Lead
“Okendo was hands down the best choice when choosing a reviews platform! We loved the emphasis on high quality reviews, before/after and video testimonials, and customizable filters for potential new customers scrolling through reviews.”
— Kayleigh Christina, Co-Founder & COO
“Okendo's review display made it incredibly easy to match the overall look & feel of our website- we saw right away that having a visually appealing display increased our conversion rate.”
— David B., Founder
SOCIAL PROOF
Convert 4X more shoppers from day 1
Give your customers a voice — and a camera — to organically increase sales. Okendo powers high-impact ratings and reviews in fully customizable and interactive formats that help shoppers make faster, better purchasing decisions.
Engineered for performance
Customizable
Match the look and feel of your brand with customizable displays that seamlessly integrate into the customer experience.
Fast
Ensure a frictionless customer experience with review displays that are always fast and never compromise page loads.
Interactive
Maximize conversion rates with review displays that are optimized for shopper engagement and interaction.
SEO
Okendo enables Google to crawl all published reviews, helping to boost search rankings and increase click-through rates.
Compliant
We’ve got the accessibility web standards covered with adherence to WCAG 2.1 and ARIA support.
Multi-language
Build trust in new and existing markets with the ability to translate all customer-facing touch-points into 15+ languages.
Community Building
Strong community, strong brand
Create a unique customer community that differentiates your brand, facilitates natural product discovery, and builds lifelong customer loyalty.
Captivate and convert
Showcase customer photos & videos
- Visually stunning media galleries
- Extensive styling & customization options
- Add shoppable Instagram content
- Optimized for speed
- Track engagement and conversion
Showcase customer photos & videos
Share the knowledge with customer Q&A
- Collect questions from product pages
- Display answers onsite
- Send private responses
- Boost pre-purchase confidence
Share the knowledge with customer Q&A
100%
increase of order-to-review rate in just eight months
“My only regret is not adding Okendo sooner. In just eight months, we doubled our order-to-review rate. That’s insane.”
— Amanda Kwasniewicz, VP of Customer Experience
Personalization
Data-rich reviews for richer experiences
Attribute Ratings
Collect deeper insights into customers and products with structured attribute ratings that you define.
Customer Profiles
Unify customer data in a single profile that is progressively enriched with every interaction.
Email & SMS Integrations
Connect your email & SMS platforms to streamline workflows, sync customer data and power personalized communications.
Multi-channel Marketing
Maximize the reach of every review
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Google Shopping
Reduce cost-per-click and increase conversions with review enhanced product ads.
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Google Seller Ratings
Increase click-through rates by 17% by adding seller ratings to Google search ads.
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Google Search
Boost search rankings and capture engaged shoppers by enriching organic results with review data.
Customer Experience Management
Listen, respond, act
Review Replies
Join the conversation with public review replies or send private messages to resolve customer pain points.
Help Desk Integrations
Streamline customer experience management with help desk integrations. Automate ticket creation based on reviews and ratings, manage replies, and sync customer insights all in one place.
Content Moderation
Ensure reviews are on-brand and compliant with relevant regulations with extensive moderation tools. Includes automated publishing, sentiment analysis, tagging & filtering.
Analytics
Measure revenue impact and results
Get the insights you need to improve review program performance, understand customer sentiment and make smarter business decisions.
The Okendo platform
Get more from your technology
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