- Integration
- Loyalty
- Product
- Shopify
Introducing Okendo Loyalty x Shopify POS
Katie Vaught | Feb 5, 2025
Introducing Okendo Loyalty x Shopify POS
Feb 5, 2025 | 2 minute read
Katie Vaught
Product Marketing Manager
Loyal customers (aka Superfans) expect more than just rewards—they expect personalized, consistent brand experiences regardless of where they choose to shop. Okendo Loyalty’s integration with Shopify POS delivers exactly that. Now you can seamlessly integrate online and in-store loyalty experiences to increase engagement, drive purchases, and track rewards all in one place.
Okendo Loyalty x Shopify POS Helps You:
- Create Connected Experiences: Allow members to earn and redeem points in-store and online, offering a frictionless loyalty experience that boosts engagement.
- Personalize Interactions: Sales Associates can view member details at checkout, like points balance and VIP Tier.
- Boost Redemptions: Easily redeem points earned online for in-store purchases.
How it Works
Picture this: You’re a popular skincare brand with physical and online storefronts. Over the years you’ve cultivated a highly engaged customer community, and about 6 months ago you launched a tiered loyalty program using Okendo Loyalty. Last week, you launched a new tinted moisturizer with an exclusive reward for Platinum tier members to get 15% off their first purchase of the new product.
A Platinum member wants to try the product but is hesitant to purchase it online without knowing her shade. She decides to visit the store to get shade matched by a sales associate.
The in-store shade match is spot on, but she’d rather make the purchase online to use her loyalty points. The associate tells her that she can now earn and redeem points in-store.
With her loyalty details accessible in Shopify POS at checkout, the associate applies the 15% off coupon and lets her know that she earned 500 points on that purchase.
The Result?
Your Platinum tier member enjoys a frictionless, consistent shopping experience; and
Your sales associate gets to deliver a personalized experience that’ll likely drive a repeat purchase.
Turn Every Purchase into a Rewarding Experience
Connecting with loyalty members wherever they choose to shop is essential for brands looking to create consistent, meaningful experiences that drive repeat purchases. Integrating Okendo Loyalty with Shopify POS allows brands to deliver those experiences and empower teams to provide personalized, top-notch service for your most loyal customers.
Ready to reward loyalty members at every touchpoint? Book a demo today.
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