- Product
- Reviews and UGC
- Social Proof
AI-generated review summaries: Concise insights that boost conversions
Katie Vaught | Feb 18, 2025
AI-generated review summaries: Concise insights that boost conversions
Feb 18, 2025 | 2 minute read
Katie Vaught
Product Marketing Manager
Customer reviews are essential to online shopping. With over 15,000 brands using Okendo, we’ve heard firsthand what you need to collect and showcase high-quality social proof. One thing is clear: reviews drive growth, but as the volume increases, it gets harder for shoppers to find relevant information.
Shoppers trust reviews– up to 98% read them before buying, looking for a high volume of reviews with positive feedback to guide their choice. But sorting through those reviews takes time, and if shoppers lose interest, you could lose a sale. That’s why we’ve released AI-generated summaries, to give shoppers quick insights that keep them engaged, and drive more conversions. Brands using AI Summaries consistently see higher add-to-cart and conversion rates.
“With AI Summaries we’ve seen a 7.5% increase in add-to-cart rate and a 2% increase in overall conversions. The value is clear.” – Alexander Sienkiewicz, SwimOutlet
AI summaries with a human touch
With AI-generated summaries, you can condense thousands of reviews into a single snapshot that helps shoppers decide if a product is right for them. The summaries are built to give shoppers up-to-date insights while giving you control and flexibility. You may have seen AI summaries before, but here’s what makes Okendo’s different:
- Deeper customizations: Adjust length, language, and tone for a consistent brand experience.
- Moderation & approval: Regenerate and approve summaries before they go live for more control.
- Up-to-date insights: Summaries pull from the most recent reviews so shoppers see the latest feedback.
- Flexible settings: Use summaries for individual products or product groups.
- Streamlined actions: Bulk publish, reject, or regenerate summaries for efficiency.
Reviews have always been at the core of Okendo’s products, and over the years, it’s evolved to become the new standard for Shopify brands. Now, AI Summaries offers a new way for you to showcase key insights from your social proof, helping shoppers feel confident and convert even faster.
AI Summaries is available on our Advanced and Enterprise plans. Want to see how they can work for you? Book a demo today.
For more details on getting started, check out our help article.
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