#1 Rivo Alternative 🏆

Rivo is shiny but Okendo is proven

Okendo powers Shopify's loyalty leaders and excels at the hard stuff - loyalty strategy, customization, multi-channel and actionable insights.

Trusted by 18,000+ top Shopify brands

Stars

1,100+ Reviews

Review Logo
Stars

200+ Reviews

Review Logo
Stars

200+ Reviews

Review Logo

Customer Feedback

What brands say about Okendo

1,500+ brands have publicly reviewed their experience with Okendo across independent platforms Shopify, Capterra and G2. Explore their feedback with this unedited, AI-powered summary.

What customers say about Okendo Okendo

Okendo earns consistent praise for driving measurable growth, delivering strong value for money, and providing exceptional customer support. Brands highlight higher conversion rates, stronger customer engagement, and seamless integrations, all backed by a responsive and strategic success team.

Summary generated by AI

What customers say about Okendo results

  • Boosts onsite conversion rates
  • Increases sales and revenue growth
  • Strengthens retention and lifetime value
  • Expands review volume and UGC collection
  • Improves marketing performance across channels

Summary generated by AI

What customers say about Okendo product

  • Simple setup with seamless integrations
  • Flexible and highly customizable
  • Reliable performance at any scale
  • Constantly evolving with new features
  • Core platform for reviews, UGC, and loyalty

Summary generated by AI

What customers say about Okendo support

  • Fast, responsive, and proactive
  • Knowledgeable and solution-oriented
  • Personalized guidance from dedicated managers
  • Goes beyond troubleshooting with strategic advice
  • Feels like an extension of the customer’s team

Summary generated by AI

Market Adoption

More of Shopify’s best brands choose Okendo over Rivo

We used AI to analyze Storelead's market adoption data of Okendo vs Rivo among top Shopify brands. Accurate as of Q3 '25.

Okendo

Okendo

Rivo

Rivo

Top 10 brands 10.00% 0%
Top 50 brands 16.00% 12.00%
Top 100 brands 19.00% 9.00%
Top 500 brands 18.40% 5.40%
Top 1,000 brands 18.30% 4.10%
Top 5,000 brands 13.78% 2.83%
Book a demo

Compare Loyalty

Next generation loyalty for the consumer brands of tomorrow

Total reward flexibility, dynamic in-moment displays, deep integrations and actionable loyalty intelligence. Only with Okendo.

Okendo

Okendo

Rivo

Rivo

Strategy modeller
Shopify store credit
Tier reporting Advanced Basic
Advanced loyalty insights
Memberships Early Access
Loyalty landing page builder Advanced Basic
Klaviyo loyalty flows Basic
Shopify account extensions Enterprise Plan Only
Shopify checkout extensions Enterprise Plan Only
Custom earn rules Enterprise Plan Only
Custom CSS styling Enterprise Plan Only
Loyalty API & webhooks Enterprise Plan Only
Platform focus Built for Shopify Generic
Onboarding manager Enterprise Plan Only
Account manager Enterprise Plan Only
Merchant services Enterprise Plan Only
US & Aus based team
Book a demo

All-in-One Platform

Create real Superfans with Okendo

Okendo is not only the most advanced loyalty tool - it’s a complete customer marketing platform.

Okendo

Okendo

Rivo

Rivo

Reviews
Review displays
Revenue impact tracking
TikTok partnership
Google partnership
AI insights
Quizzes
Product recommendations
Profile data collection
Quiz rewards
Custom CSS styling
Surveys
Multi-channel surveys
Survey templates
Survey rewards
Analytics & insights
Book A Demo

Differentiators

Why do brands love Okendo? 😍

Learn what differentiates Okendo and makes us the winning choice for thousands of fast-growing Shopify brands.

Unified Platform

Unified Platform

Everything connected

Okendo brings Reviews, Loyalty, Referrals, Surveys, and Quizzes into a single ecosystem. Start with what matters most today, then expand over time—each product is built to work in lockstep.

By consolidating multiple vendors into one solution, brands gain efficiency, save money, and simplify operations. With every touchpoint enriching a unified customer profile, personalization becomes seamless and impact multiplies.

Engineered for Revenue

Engineered for Revenue

Growth, built in

Every Okendo product is designed to deliver measurable sales impact. Reviews build trust, Loyalty drives repeat purchases, Referrals cut acquisition costs, Quizzes increase cart size, and Surveys unlock marketing insights. Together they form a self-reinforcing loop of growth. Okendo’s reporting proves the ROI, while strategy experts help fine-tune programs to maximize revenue outcomes.

Total Flexibility

Total Flexibility

Composable by design

With Okendo, you build on your terms. APIs, webhooks, and Shopify-native integrations keep your stack connected, while styling controls, liquid, and metafields ensure brand-perfect execution. The result: speed, control, and freedom to create without compromise.

Best-in-Class Support

Best-in-Class Support

Your growth partner

Okendo pairs technology with a team invested in your success. Onboarding managers and solution engineers ensure a flawless rollout. Account managers provide hands-on guidance to grow performance, while 24/7 chat and a rich help center keep support always available. Okendo acts as an extension of your team—helping you scale smarter, faster, and with confidence.

badge badge badge badge badge badge badge badge badge

Frequently Asked Questions

Brands consistently cite 3 main differences between Okendo and Rivo. 1) Functionality: Okendo offers a broader suite of products and deeper features, making it a more complete solution than Rivo, 2) Unified Data: Okendo centralizes customer profiles by aggregating data from every tool in your stack, giving you a single source of truth to deliver smarter, more personalized experiences that drive better performance. Rivo offers no such functionality, 3) Enterprise Readiness: Okendo is built for scale, with massively scalable infrastructure, enterprise-grade security and hands-on Success, Solutions and Services teams.
When Loyalty is natively integrated with Reviews, Quizzes, Surveys, and Referrals, brands unlock a whole range of additional capabilities. For example, reward points for leaving a review, tier upgrades for completing a quiz, bonus perks for survey feedback or exclusive rewards for driving referrals. This product interplay turns isolated customer actions into a connected journey that deepens engagement and accelerates revenue generation. Plus, internal workflows are more streamlined, cost efficiencies are gained and tech-stack complexity is reduced.
Okendo sets itself apart by giving merchants actionable, loyalty-first insights, tracking revenue, member activity, points, coupons, and VIP tiers with proactive reporting that highlights opportunities to maximize ROI. While Rivo offers high-level analytics across referrals and marketing channels, its view is less tailored to optimizing loyalty outcomes and provide less depth of insights. For brands serious about building retention through loyalty, Okendo delivers the depth and focus needed to turn data into growth.
Okendo’s customer profiles ensure all data is centralized and ready to be actioned. The profiles are progressively enriched over time, enabling brands to develop a rich understanding of shopper demographics, preferences and behaviours. Unified profiles make it much easier for brands to deliver more personalized experiences. In contrast, Rivo does not offer customer profiles meaning loyalty data is often fragmented and siloed away from other important customer data sources and marketing tools.
Yes, you can import all loyalty program data into Okendo, including points balances, points earned, VIP tier names, VIP tier status per customer etc. Okendo’s onboarding team will assist you and ensure the process is seamless.
Yes, eligible customers may enjoy up to 40% off when using the full Okendo platform or up to 30% when using a multi-product bundle. Terms and conditions apply.