Positive reviews carry serious weight when it comes to purchase decisions, especially in ecommerce, where customers are removed from the brand...

A great loyalty program promotes higher spending and builds deeper, lasting customer relationships. 85% of consumers say loyalty programs make them...

When building an ecommerce tech stack, seamless data flow between platforms is key. A well-integrated tech stack ensures your valuable customer...

TikTok has become one of the most powerful platforms for brand discovery. As TikTok Shop grows into a major acquisition and...

Loyalty members love being rewarded, and exclusive earning opportunities make them feel valued. With Okendo’s Bonus Points, you can maximize the...

The rise of subscription commerce The market for subscription-based shopping is projected to grow to $1 trillion by 2029, presenting a...

Negative customer experiences can severely damage brand trust and decrease customer retention, impacting your bottom line. This article explores 15 bad...

Community engagement means talking with customers, not at them, and creating strong relationships between brands and their customers that lead to...

-Customer reviews have become essential in the world of ecommerce with the rise of user-generated content. -Reviews are crucial for building...