Okendo

Get the #1 growth marketing toolkit in one unified platform.

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Okendo Platform

Get the power of the complete Okendo platform in one cost-efficient plan.

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Products

Services

  • Onboarding manager
  • Dedicated success manager
  • Solutions engineering support
  • 24/7 tech support
  • API Access

Okendo Platform Scale

Custom pricing

For break-out brands & enterprises wanting uncapped growth potential.

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Everything in Platform, plus:

  • No usage caps!
  • Fixed annual price for unlimited orders.
  • Never worry about usage limits for the duration of your subscription.

Smart bundles. Smarter growth.

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Scalable tools. Straightforward pricing.

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Plan Logo

Proof that powers purchase. Collect UGC, grow community, boost sales.

  • Product reviews
  • Site reviews
  • Review capture form
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The ultimate loyalty engine for Shopify brands. Fuel repeat sales, brand love, and referrals.

  • Earn & redeem rules
  • Custom loyalty page
  • VIP tiers
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Inspire shoppers with personalized
product recommendations

  • Personalized product recommendations
  • Recommendation logic
  • AI-powered quiz creation
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Scale word-of-mouth marketing and drive more customer acquisition

  • Referral email flows
  • Fraud protection
  • Automated workflows
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Feedback that fuels loyalty. Understand your people, shape what’s next and create magical CX.

  • Question logic
  • Shareable link surveys
  • Post-review and post-checkout surveys
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Hey! 👋

Curious about Okendo?

Let us show you how we can help grow your Shopify business.

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Matt Reynolds
Sales Manager

TRUSTED BY 17,000+ OF SHOPIFY’S FASTEST GROWING BRANDS

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Content Collection
Product reviews
Site reviews
Photo & video reviews
Smart capture form
In-mail form
Attribute ratings
Rewards engine
Email sequences
Email template builder
Targeted review campaigns
2-in-1 reviews
Custom email templates
Add-on
White-labelled domains
Add-on
Add-on
Add-on
Onsite Displays
Reviews widgets
Star ratings
AI summaries
AI keyword filters
Free text search
Review grouping
Media galleries
Add-on
Reviews badge
Reviews carousel
Reviews tab
Review SEO page
Advanced CSS editor
Questions & answers
Content Moderation
Import reviews
Moderate & reply to reviews
AI sentiment analysis
AI review replies
Profanity filter
Review tagging & filtering
Auto-publish logic
Multi-language support
Marketing
Google Shopping
Add-on
Google Seller Ratings
Add-on
Add-on
Add-on
Add-on
TikTok Shop
Add-on
Meta Shops
Add-on
Bazaarvoice
Add-on
Add-on
Add-on
Walmart
Add-on
Add-on
Add-on
Shop App
Analytics & Reporting
Standard reporting
Analytics dashboard
Advanced report filters
Custom reporting
Add-on
Integrations
Shopify Flow
Omnisend
Zendesk
Add-on
Gorgias
Add-on
Klaviyo
Add-on
Add-on
Attentive
Add-on
Add-on
Postscript
Add-on
Add-on
Bloomreach
Add-on
Add-on
DotDigital
Add-on
Add-on
Iterable
Add-on
Add-on
Advanced functionality
Headless support
API access
Add-on
Support
Help centre
Email support
24/7 live chat support
Onboarding specialist
Customer Success Manager
Key Account Manager
Solution Engineering
Add-on
Ways to earn
Points for purchase
Engagement & social actions
Review & referral rewards
Special occasion & custom rewards
Account creation
Ways to redeem
Dollar amount coupon
Percent discount coupon
Variable amount coupon
Free product
Free shipping
Store credit
On-site displays
Design editor
Floating loyalty widget
Rewards banner
Custom loyalty page
Post-review module
Checkout extensions
Embedded customer details
Advanced program settings
VIP tiers
Progress by spend
Points multipliers
Points expiration
Exclusive perks & benefits
Member notifications
Email communications
Analytics & reporting
Loyalty performance dashboard
Member engagement metrics
Member activity tracking
ROI dashboard
VIP tier reporting
Integrations
Email & SMS platforms
Shopify POS
Shopify Flow
Advanced functionality
Headless support
API access
Add-on
Build & customize
Mutliple question types
Question configuration
AI-powered quiz creation
Design editor
Recommendation logic
Test & QA
Preview mode
Smart test mode
User experience
Flexible quiz display
Completion incentives
Personalized product recommendations
Analytics & reporting
Quiz engagement metrics
Sales impact metrics
Completion behavior insights
Integrations
Email & SMS platforms
Subscription app support
Advanced functionality
Headless support
API access
Add-on
Program functionality
Automated workflows
Design editor
Multichannel sharing
Referral email flows
Fraud protection
On-site displays
Referral widgets
Invite page
Rewards
Discounts
Offer loyalty points
Analytics & reporting
Referral performance
Advanced functionality
Headless support
API access
Add-on
Build & customize
Survey builder
Profile question library
Question types
Design editor
Question logic
Survey rewards
Distribution
On-site surveys
Shareable link surveys
Post-review surveys
Post-checkout surveys
Analytics & reporting
Results dashboard
Revenue insights
Performance analytics
Integrations
Email & SMS platforms
Shopify Flow
Advanced functionality
Headless support
API access
Add-on
Customer support
Help center
Email support
24/7 live chat support
Onboarding specialist
Customer Success team
Key Account Manager
Solutions Engineering

FAQs by product

Most common reviews questions

You can import existing reviews and UGC data into Okendo. Our onboarding team will be happy to help you with this process.
Yes, Okendo is an official Google Google partner for Google Shopping and Google Seller Ratings.
Okendo has best-in-class integrations with Klaviyo, Attentive, Postscript and Omnisend. We may also be able to integrate with other tools.

Product questions

Yes. Okendo offers an advanced suite of moderation tools so you can follow best practices and remain compliant with local regulations.
You do! You’re free to market your customer-generated content as you choose including display onsite and across social media. You can also easily export reviews from Okendo.
Using our Review Groups feature, it’s easy to configure review grouping across products and variations.
Yes, all customer-facing aspects of Okendo have been translated into 20+ languages, including Spanish, German, Japanese and Korean.

Billing questions

Platform and Bundle subscriptions normally require annual terms. Individual product subscriptions can be purchased on a monthly subscription or on an annual term.
If you would like to continue sending review requests for orders over your plan limit you can choose to either upgrade your plan level or purchase a once off ‘top up’ of order credits. You can upgrade or downgrade plans at anytime.
Yes. Book a call with our Sales team us to discuss your needs.
Some features are available as add-ons. Book a call with our Sales team to discuss your needs.

Most common loyalty questions

Yes, Okendo’s loyalty experts offer dedicated onboarding support for program setup, design guidance, and more.
Average implementation time depends on your program strategy and approval process. Program setup can be as fast as one day or ~2-4 weeks for more advanced customizations.
Yes, our onboarding team can help migrate members and their points balances from an existing provider.

Product questions

Absolutely. Your dedicated onboarding team can help you choose between a simple points-based program or VIP Tiers, and can offer recommendations for points values based on your program goals.
Yes, you can reward points to customers, on orders, up to 12 months prior to launch.
Okendo Loyalty integrates with Skio, Recharge, Stay, and Smartrr to support rewards on subscription purchases.
Yes, when a member returns an order that earned points we’ll automatically deduct them to save your team the manual math.

Billing questions

You can choose! Okendo offers annual contracts as well as monthly subscriptions depending on your needs.
You can access all loyalty features in all plans for full flexibility and control at no additional cost.
Okendo’s pricing is based on monthly order volume. Meaning, your loyalty subscription price will remain the same until your order volume increases. Then you can either choose to upgrade your plan level or purchase “top-up” order credits.
We offer discounted bundled rates. Please contact our Sales team to discuss your needs and options.

Most common quizzes questions

Okendo Quizzes is simple to set up and easy to use for brands while providing guided shopping experiences for customers to help them make faster, better purchase decisions.
Nope! There is no limit on the number of quizzes you’re able to create in Okendo.
Yes, our Klaviyo integration enables you to leverage quiz data to build audience segments and send personalized marketing communications.

Product questions

No, all Quizzes features are included in every plan.
Our quizzes can be fully customized with our best-in-class visual editor which allows you to test and see a live preview as you create your quiz. In addition, you can further customize quiz styling with CSS and redirect quiz-takers to fully custom recommendation pages in Shopify based on their answers.
Yes, Okendo’s Analytics makes it easy to not only track important conversion and revenue metrics, but also dive deep into which products are most frequently recommended and see how customers are engaging with each quiz question.

Billing questions

No, our dedicated Onboarding team will help you get up and running as fast as possible.
Nope! Okendo offers flexible, monthly subscriptions which you can cancel any time.
You can choose to either upgrade your plan level or purchase a once off ‘top up’ of order credits. You can upgrade or downgrade plans at any time.
Yes, book a call with our Sales team to discuss your needs.

Most common referrals questions

Unlike other tools, Okendo Referrals enable merchants to show referral invites at the most opportune moments, including after a customer submits a 5-star review and post-checkout.
Nope! Okendo Referrals is priced using a flat monthly fee based on order volumes - no extra charges.
Okendo Referrals is currently integrated with Klaviyo.

Product questions

No, the referral sender's link is static and does not change so once a referrer signs up, they can share that same link in perpetuity.
Referrers are unable to reward themselves, and rewards are only issued for new customers and first time orders. Fraud protection also includes delayed coupon sends and merchant referral cancelation.
Referral coupons can be used on subscription products, so customers can share and save whether it’s a one-time purchase or a recurring order.
Coupons can stack with other eligible discounts, and members can earn loyalty points instead of coupon codes when their referral converts.

Billing questions

No. Our dedicated Onboarding team will help you get up and running as fast as possible.
Nope! Okendo offers flexible, monthly subscriptions which you can cancel any time. More power to you!
If you would like to continue sending referral invites for orders over your plan limit you can choose to either upgrade your plan level or purchase a once-off ‘top up’ of order credits. You can upgrade or downgrade plans at any time.
Yes. Book a call with our Sales team to discuss your needs.

Most common surveys questions

Traditional survey products are static, siloed and slow. In contrast, Okendo Surveys enables you to collect continuous, real-time insights from customers at key moments across the ecommerce buying journey.
Unlike other survey tools, order-based pricing means you can send an unlimited number of surveys and collect an unlimited number of responses!
Yes, data from Okendo Surveys can be pushed to Attentive and Klaviyo where it can be used for enhanced segmentation and targeting.

Product questions

We do not limit the number of surveys that can be sent to customers; pricing is based on order volume, not survey volume.
Yes, survey data can be used to create unique audience segments within Klaviyo and/or Attentive for more personalized messaging and marketing campaigns.
Okendo offers a number of ways to survey customers during key moments of the buying journey including on-site, post-review, post-checkout, and more.
We’re compliant with all major privacy and security regulations, including GDPR, CCPA and SOC2.

Billing questions

No! You may send an unlimited number of surveys and collect an unlimited number of survey responses.
If you would like to continue sending new surveys you can choose to either upgrade your plan level or purchase a once off ‘top up’ of order credits. You can upgrade or downgrade plans at anytime.
Yes. Book a call with our Sales team us to discuss your needs.