How NEIWAI uses Okendo to Drive New Customer Acquisition & Retention
Build Customer Experiences that Attract, Convert, and Retain Shoppers
Tuesday, March 31, 2026 | 12PM EST / 9AM PST
Speakers
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Marguerite Sun
Senior Manager of Ecommerce
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Monica Machuca
Key Account Manager
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Kayley Podruski
Partner Training & Enablement Manager
Overview
Join Marguerite Sun, Senior Manager of Ecommerce at NEIWAI and the Okendo team, for a live conversation unpacking the systems, strategies, and tactics that enabled NEIWAI to build trust early in the funnel and turn could-be one-time shoppers into repeat customers — and how you can apply the same approach using Okendo.
What You’ll Learn:
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Loyalty tactics that encourage habitual purchases
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Strategies for creating personalized shopping experiences that increase conversion rates
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How NEIWAI leverages Okendo at key points in the customer journey to attract, convert, and retain shoppers
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Live Q&A