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“A mobile app your customers actually open, and a loyalty program that gives them a reason to. Run them together and each one makes the other better.”
Hannah Madigan Director of Ecommerce, Baseball Lifestyle 1012.3x repeat purchase rate for enrolled members
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“Okendo made our customer feedback visible and actionable — and it shows up directly in our conversion rate and retention.”
Avi Jhingan Senior Product Manager, Dr. Squatch79% increase in conversion rate for shoppers who interacted with reviews
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“Nobody knows your brand better than your customers. That’s where surveys really come into play for us.”
Andrew Costaris VP, Digital & Ecommerce, Partners Coffee65% completion rate with Okendo Surveys
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“Okendo’s reliability and personalized support make all the difference—we can trust the program, invest strategically, and clearly see its impact on revenue.”
Aaron Kaskowitz Customer Experience and Retention Manager, Flamingo Estate9x ROI with Okendo Referrals
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“With Okendo Quizzes, personalization is really just listening at scale. They feel like a conversation and give us valuable insights to better serve our customer.”
Jessica Marra Head of DTC & Growth, Bloom Nutrition436% increase in conversion rate for shoppers who engage with the quiz
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“A high-price purchase demands high confidence—and Okendo Quizzes deliver the clarity that drives conversion.”
Rachel Laubacher Director of Retention Marketing at Lectric eBikes2,596% ROI with Okendo Quizzes
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“Okendo has been incredibly hands-on and supportive. From audits to best-practice guidance, they’ve helped us fully leverage the platform so our customers can quickly understand what other buyers think — without friction.”
Johnathan Ruggiero Co-Founder, Manly Bands32% higher AOV for shoppers who engage with reviews
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