Okendo

#1 Reviews.io Alternative 🏆

Innovation not imitation. Okendo sets the standard.

Reviews.io sold to private equity and lost it's mojo.

Trusted by 17,000+ top Shopify brands

Stars

1,100+ Reviews

Review Logo
Stars

200+ Reviews

Review Logo
Stars

200+ Reviews

Review Logo

Customer Feedback

What brands say about Okendo

1,500+ brands have publicly reviewed their experience with Okendo across independent platforms Shopify, Capterra and G2. Explore their feedback with this unedited, AI-powered summary.

What customers say about Okendo Okendo

Okendo earns consistent praise for driving measurable growth, delivering strong value for money, and providing exceptional customer support. Brands highlight higher conversion rates, stronger customer engagement, and seamless integrations, all backed by a responsive and strategic success team.

Summary generated by AI

What customers say about Reviews.io Reviews.io

Customers describe Reviews.io as a simpler, entry-level tool that works for smaller brands but falls short on features, integrations, and scalability. In contrast, Okendo is seen as more robust, professional, and future-proof, making it the preferred choice for growing and enterprise businesses.

Summary generated by AI

What customers say about Okendo results

  • Boosts onsite conversion rates
  • Increases sales and revenue growth
  • Strengthens retention and lifetime value
  • Expands review volume and UGC collection
  • Improves marketing performance across channels

Summary generated by AI

What customers say about Okendo product

  • Simple setup with seamless integrations
  • Flexible and highly customizable
  • Reliable performance at any scale
  • Constantly evolving with new features
  • Core platform for reviews, UGC, and loyalty

Summary generated by AI

What customers say about Okendo support

  • Fast, responsive, and proactive
  • Knowledgeable and solution-oriented
  • Personalized guidance from dedicated managers
  • Goes beyond troubleshooting with strategic advice
  • Feels like an extension of the customer’s team

Summary generated by AI

Market Adoption

More of Shopify’s best brands choose Okendo over Reviews.io

We used AI to analyze Storelead's market adoption data of Okendo vs Reviews.io among all Shopify brands. Accurate as of Q3 '25.

Store Rank Interval Okendo

Okendo

Reviews.io

Reviews.io

Top 10 10.00% 0%
Top 50 16.00% 6.00%
Top 100 19.00% 4.00%
Top 500 18.40% 3.00%
Top 1,000 18.30% 3.10%
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Compare Reviews

Okendo makes Shopify reviews work harder and smarter

From review collection, to review displays to AI-insights and local hands-on support, Okendo does it better.

Okendo

Okendo

Reviews.io

Reviews.io

Inmail capture forms
AI review keywords
AI review replies
AI review summaries Advanced Basic
Smart review forms
Modular display widgets
Email sequence builder
Email design editor Basic
Email A/B testing Basic
Multi-product review requests
Advanced performance analytics
Attribute insights
Conversion impact tracking
Google Analytics integration
20+ language translations
Advanced Klaviyo integration
Shopify Hydrogen integration
Platform focus Generic
SOC2 certified
Onboarding manager $1,000/month+
Success manager $1,000/month+
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Complete Platform

Create real Superfans with Okendo

Okendo is not only the most advanced reviews & loyalty tool - it’s a complete customer marketing platform.

Okendo

Okendo

Reviews.io

Reviews.io

Loyalty
Points, perks & credit rewards
VIP tiers
Onsite displays
Analytics & insights
Quizzes
Product recommendations
Profile data collection
Quiz rewards
Custom CSS styling
Surveys
Multi-channel surveys
Survey templates
Survey rewards
Analytics & insights
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Differentiators

Why do brands love Okendo? 😍

Learn what differentiates Okendo and makes us the winning choice for thousands of fast-growing Shopify brands.

Unified Platform

Unified Platform

Connected tools, smarter workflows.

Okendo brings Reviews, Loyalty, Referrals, Surveys, and Quizzes under one roof. You can launch with the products you need today and expand as you grow, knowing every module works in sync. Consolidating multiple vendors saves time, reduces costs, and creates efficiency. And because all interactions enrich a unified customer profile, you can personalize experiences that drive loyalty and repeat purchases.

Revenue-Driven

Revenue-Driven

Accelerate today

Okendo is engineered to maximize revenue impact. Reviews boost trust and conversions, Loyalty strengthens retention, Referrals lower acquisition costs, Quizzes increase cart size, and Surveys unlock insights for sharper marketing. These tools reinforce one another to build a sustainable growth engine. With transparent revenue reporting and expert guidance, you’ll always see and understand the ROI.

Flexible by Design

Flexible by Design

Customize everything

Okendo gives you the freedom to create experiences on your own terms. Robust APIs, webhooks, and Shopify-native integrations keep your stack connected, while styling controls, metafields, and liquid ensure every customer touchpoint feels authentically on-brand. The result: complete flexibility without compromise.

Exceptional Support

Exceptional Support

Guidance every step of the way

Choosing Okendo means gaining more than software—you gain a partner. Our onboarding experts and solution engineers ensure a seamless start. Once live, dedicated account managers and strategists help you refine, optimize, and grow your programs. And with 24/7 support and a rich help center, help is always at hand. Okendo is built to grow with you, with a team invested in your success.

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Frequently Asked Questions

Brands consistently cite 3 main differences between Okendo and Reviews.io 1) Functionality: Okendo offers a broader suite of products and more advanced features, making it a more complete solution than Reviews.io. 2) Unified Data: Okendo has unified customer profiles that aggregates data from all tools within a merchants stack. This data enables higher performance and more personalised customer experiences. 3) Enterprise Readiness: Okendo is built for scale, with massively scalable infrastructure, enterprise-grade security and hands-on Success, Solutions and Services teams.
When Reviews are natively integrated with Loyalty, Quizzes, Surveys, and Referrals, brands unlock a whole range of additional capabilities. For example, reward points for leaving a review, tier upgrades for completing a quiz, bonus perks for survey feedback or exclusive rewards for driving referrals. This product interplay turns isolated customer actions into a connected journey that deepens engagement and accelerates revenue generation. Plus, internal workflows are more streamlined, cost efficiencies are gained and tech-stack complexity is reduced.
Okendo combines a range of proprietary functionalities to consistently deliver the industry’s highest review generation rates. These include Okendo’s Inmail Form enabling shoppers to leave reviews directly within emails, our Smart Capture Form that dynamically personalizes both content collection and review rewards to individual shoppers and our Sequences Engine that powers advanced multi-step outreach flows by email or SMS, natively or via integration partner, including Klaviyo, Attentive, Postscript and Bloomreach.
Okendo’s customer profiles ensure all data is centralized and ready to be actioned. The profiles are progressively enriched over time, enabling brands to develop a rich understanding of shopper demographics, preferences and behaviours. Unified profiles make it much easier for brands to deliver more personalized experiences. In contrast, Reviews.io does not offer unified customer profiles. Review data is fragmented making it much more challenging for brands to build actionable customer insights.
Okendo empowers enterprise brands with the scale, security, and flexibility needed to compete globally. Our cloud-native infrastructure is engineered to handle massive spikes in traffic without compromising speed or reliability. With 99.99% uptime, built-in PCI compliance, and enterprise-grade security (SOC2 certified), Okendo ensures Shopify brands can operate with confidence. In contrast, as of July ‘25, Reviews.io is not SOC2 certified, is not-Shopify specific and is not used by any of Shopify’s top 100 brands.
Yes, you can import all existing review data and visual UGC from Reviews.io into Okendo. This is a simple process that Okendo has perfected after thousands of review migrations.
Yes, eligible customers may enjoy up to 40% off when using the full Okendo platform or up to 30% when using a multi-product bundle. Terms and conditions apply.